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Thembi Hama

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Public Relations vs. Advertising

What is Public Relations? Public Relations is a strategic communication process that builds and manages mutually beneficial relationships between Organizations and the Public. The “public”...

The art of public relations

Public relations is a strategic communication process that builds and manages mutually beneficial relationships between organizations and the public. This article breaks down public relations for...

How to use media platforms to grow your business

Public relations can be used to protect, enhance or build reputations through the media. The world of business is characterised by fierce competition. In order...

10 tips for excellent customer service

Do you remember the last time you had an unpleasant experience with a service or product? Of course, you do. As paying customers, we’re looking...