How to Create a Slaying Social Media Strategy
Social media has become the next big thing. One can’t deny the relevance of social media marketing in driving website traffic, creating brand awareness and generating leads. Statistics show around 90 percent of adults aged 18-29 are on social media. Most people mention social media as their preferred source of communication with businesses. After reading this, you may consider creating a social media strategy and want to start straight away. However, there are a few things to consider before creating a social media strategy. These pointers ensure you don’t mess up your campaign. Define Goals and Objectives The first thing you want to do before coming up with a social media strategy is to have a clearly defined set of goals. You need to ask yourself, ‘what do you want to achieve out of your efforts?’. Social media marketing isn’t about flipping a switch and calling it a day. So to start, it is important to set SMART goals. These are goals that are specific, measurable, attainable, realistic and time-bound. Your goals will not only determine how much effort you put but also what type of resources you will need to invest in to get certain results. Some social media goals you can consider include: Increase brand awareness Higher quality of sales Improve ROI (return on investment) Create a loyal fan base Target Audience Where are your customers likely to be found? Approximately 70 percent of adults use Facebook but that doesn’t mean your customers are actively engaging with your brand there. When you target your audience, you get to understand things like who buys your products, their age groups, and income level. It’s important you understand demographics such as age, location, job title, and income level. What are their pain points? Their challenges and needs? All these are necessary as they inform the type of content to use. But more so, you also need to determine what social media channel will be most effective towards achieving your goals. You can learn more about this through researching essential demographic data for each social media platform. This will help you determine what tactics to employ. Track, Measure and Improve Remember those goals you set out to achieve? You will need to find a way of measuring your work to ensure that you are meeting your goals. Metrics are important in social media marketing as they help you understand how your business is doing out in the public. To select metrics, you ask yourself, ‘what social media metrics are associated with my overall goals?’ Vanity metrics such as likes and followers will not be enough to tell the full story of how well your brand is doing on social media. There are 4 main ways you can measure metrics – reach, engagement, clicks and hashtag performance. Finally, it is important to often and always check up on how your social media strategy is doing. Change is constant. Platforms such as Facebook change their algorithms all the time. Therefore, there is a need for you to continuously track and measure your online activities to see which areas need improvement. Investigate your competitors This is an important step to an effective social media strategy. It’s important you investigate your competitors to see what they’re doing. In doing this, you learn from their failures and successes. Now, don’t get me wrong, I’m not telling you to copy exactly what they’re doing. No! Researching your competitors lets you know what’s working for them so you can adjust and incorporate it into yours. Before creating content, it’s good you investigate what others are doing. You often find new ways to look at the content by analyzing what’s making your competitors successful. Create engaging content No one maintains interest in content that is not engaging. Therefore, it is very important to always try and create content that is engaging, but that it also aligned with your brand’s identity. So you need to ask questions such as what type of content should be posted? What about time and frequency? In doing all these things, you will be able to have a successful social media strategy.
You vs Them: Staying relevant in the dawn of rising business competition
[bctt tweet=”Never, ever, lose sight of your business game because of the competition” username=”SheLeadsAfrica”] Competition is everywhere. These days, everything is basically a competition in business, from online DIY blogs and vlogs giving clients all the information for the same services you render to the new enemy in the block rendering the exact same services or product your offer. On the bright side however, competition can be healthy for your business and customers too (they literally pray for it). Every customer loves to have a wide range of options and the universe is big enough to accommodate you and a million others to do business. So rather than putting all your energy in prayers for your competitor(sss) to fold up pretty soon, it’ll be much better for you to start pouring all that energy into keeping your business relevant and on top the lighthouse, and here’s how: First things first, avoiding irrelevance is the first major step to take in staying relevant So at every point, always halt and ask yourself (with or without the competition) if your business is still relevant. You should also ask if your relevance is slowly fading out. This helps you understand and reinvent your business better to fit the changing times. Keep your eyes on the game: Never let your competitors get you all jerky and stuff. Stay focused on your business, consolidate on your strengths, and work on strengthening your weaknesses. Think about: What you can be doing to ace up your product and service How to top up your customer service (veryyy key) How to improve on your quality and business value How to expand and reach more markets and more people Build integrity for your business and keep it that way. Say what you have and offer what you can give, this will keep your customers coming back to you even after checking out a new competition. Never, ever, lose sight of your game because of the competition. Do a Lil’ Checking Out: Eyes on your game all right, but a lil’ spying never hurt anybody. Take a moment to check out your competitors, do some quick research, find out all you can about them especially their greatest strength and weakness. Leverage on their weakness and see what you can do about their strength. However, don’t panic and copycat the enemy in desperation. Don’t go slashing your prices when you clearly don’t need to, because your competitor has done so. Do Not Be The Last To Trend: Time waits for no one and so does technology. Whether it’s a start-up or full grown business, don’t stay sleeping on your achievements and get left behind. Be innovative, research on the latest technology, (and the ones to come) and constantly build your brand to fit in before you walk into a Kodak moment. This also involves understanding that diverse locations have diverse customer needs. Know your customers and know what is in trend for them, like if they more concerned about service or quality, or price. Spice Up Your Marketing Strategy: Constantly make an effort to spice up your marketing strategy. It could be with a re-branded logo or a new tag line, loyalty discounts and promotions on your services and products, collaborating with other products or services related to yours, anything to customizing your bottle with individual consumers’ names (we know who did this one). #MotherlandMogul key word: Keep it spiced up, don’t hang on stale strategy (even if it was once a major hit). Take Care Of Your In-House: Treat your employees great and make them understand the goal, cause employees can make or mar your business, sista. You don’t want your employees telling your clients (through words or actions) why patronizing your competitor might be a better idea. We know the competition can be fierce sista, but so are you. So, put on some stilettos, and get to work; today is for good business *raises glass*