Rafiat Kasumu: I was literally weaving history
The kente cloth of the Ashanti is one of the most recognisable African fabrics worldwide. We’ve seen kente dashikis, kente wax print and now kente graduation stoles. Rafiat Kasumu is a Nigerian-American who developed a love for kente while working with kente weavers in Kumasi, Ghana. Rafiat took this love to the next level by co-founding Kente Master which seeks to expand the international reach of Ghanaian kente weavers. Here, Rafiat schools us on international social impact and the importance of maintaining the tradition of kente weaving. What was the spark that lead you to start Kente Master? Kente Master started as an idea amongst a group of my peers and I who participated in University of Pennsylvania’s joint International Development Summer Institute (IDSI) with KNUST in Ghana. While I was in undergrad, I was fortunate enough to be one of 15 UPenn students selected to go. There, I was placed in a small group of students who worked directly with local kente weaving associations daily to help scale their businesses and practices. It was a life changing experience! Thanks to it, I fell in love Ghana’s culture and history. The most profound moments of this experience were when I heard about the history of kente from the weavers themselves. I witnessed it’s traditional production from thread to final product, and got to try my hand at weaving traditional kente cloth. I was literally weaving history and this was the spark! Learning about the significance of kente –down to the meanings of colors and patterns– really opened my eyes to how important this craft is. From that moment on, I knew I wanted to be a part of the movement to expand this craft internationally. Not only the significant story of kente needs to be spread. International social impact might be a new term to some, what exactly does it mean? Sure, “social impact” is a broad term that has been used a lot over the years by different organizations and within different contexts. Because of this, the definition of social impact is continuously in flux. It is really determined by that institution in that given time. Kente Master is a social enterprise that promotes African entrepreneurship by servicing premium Kente graduation stoles to major universities abroad. For us , “social impact” is the positive impact an action has on a community or society. At Kente Master, we create international social impact through the connections we facilitate between local Kente weaving associations in Ghana and top universities in the United States. These connections provide greater opportunities for local entrepreneurs to scale their craft and businesses. With the influx of inauthentic and over-priced kente textile merchandise coming from China and other non-traditional manufacturers, these opportunities are essential for local Ghanaian entrepreneurs. What steps do you take towards economic self-empowerment for the weavers you work with? As I mentioned, Kente Master is all about economic self-empowerment of the artisans and weavers we work with. As an organization, we do not change any of the current business practices of the various weaving associations we work with. Rather, we give them an online platform as well as resources to market and sell their products and goods globally. Economic self-empowerment of the weavers is also tied to the fact that they are still able to use the traditional weaving methods of kente. These methods are passed down from generation to generation. For weavers, self-empowerment is the notion of knowing they can continue their craft the way their ancestors taught them as well as knowing that their clients value these traditions. Share with us a brief history of kente weavers. Is the tradition as prestigious as it presumably was in the past? Sure! To understand the history of kente weavers, you must first understand kente itself. Kente cloth is the finished product of a traditional form of weaving that originated in Ghana from the Ashanti Kingdom. It is a fabric made of interwoven silk and cotton strips that has a really unique texture. According to Ashanti legend, centuries ago the first piece of kente was sewn and was given as a gift from two weavers to an Ashanti king as a symbol of royalty and wealth. Since then, the brightly woven kente has been passed down through generations of esteemed royal families, with each symbol and colour standing for a particular meaning. As the years went by, kente became widespread beyond royalty and was used to mark important stages of life in Ghana, such as weddings and baby naming ceremonies. Today, its significance to these important passages of life has transcended both continents and cultures. Kente stoles are now, among other things, seen as a wearable staples of a collective heritage in the United States. In Ghana, the craft is as prestigious as it was in the past, as skilled artisans still customize kente for important ceremonies. Abroad, we found that though people may wear kente stoles at graduations, many may not know the origin or creation process of the cloth. Kente Master was created to solve this critical gap so that students at universities abroad understand this unique tradition and know that their stoles were made in Ghana. Who are the clients that go for Kente graduation stoles? Great question! Some of our past customers have been the black cultural centers of universities and individual student organizations that identify with the African Diaspora such as multicultural Greek organizations, Black Student Leagues, or African Student Associations. But, we’ve also had clients that fall outside of these groups. Really, kente stoles are for anyone who wishes to stand out at their graduation by wearing a customizable piece of graduation regalia! Do you work with any universities in Ghana or other African countries? Yes! During its early stages, Kente Master was selected to participate in the World Bank-backed Kumasi Business Incubator (KBI) at the Kwame Nkrumah University of Science and Technology (KNUST). This program equipped us with tools we needed to turn our innovative idea into a
Aphia Sekyerehene: I design clothes for non-conforming women
Aphia Sekyerehene is an emerging fashion designer, choreographer, singer and event decorator who discovered her passion for fashion at age 14. However, she could not fully pursue her passion until her 20s. Even now after going through design school and establishing her brand, Aphia still feels unsatisfied. She believes that starting her career later in life has deprived her of opportunities she would have had if she had started at 14. Aphia shares with SLA her experience in fashion design and developments in the industry. Why do you think you would have gained more grounds in the fashion industry if you had started at age 14? Having an early start in a career offers you ample time and opportunity to try your hands on the various aspects of the job. This means more time to delve into related options and more time for trial and error. Starting at age 14 would have given me more experience and variety to explore but now, I have to first build a brand before I can try my hands on other options. What prevented you from pursuing your passion after your discovery? I would say lack of funds. This is because fashion designing is more of a practical course than theoretical. So you need to get materials needed for the course and this was something my family could not afford at the time. In order to keep my passion alive, I came up with alternative methods like connecting with fashion designers across the world through online forums. Were there any setbacks when you finally got into the industry? Yes! Raising capital was one of my major setbacks. I am glad I have crossed that hurdle. Now, I am very excited to achieve more and more. Now that you have acquired a certificate in Fashion Designing, do have plans of furthering your education? Yes! Certainly! There is so much more to see, learn and explore. I will never limit myself to just the basics. I have to expand my knowledge. I am looking forward to acquiring a Master’s Degree in Fashion or any other course which will add value to my work. I am hoping to get into the Parsons School of Design in New York. How does your designing process work? What are you currently working on? Every project I work on has its own procedures. But usually I sketch ideas as they come and do clone drafts before the actual design. Some projects take just a day to figure out, others are time consuming. The latter requires a lot of inspiration which I get from the various colours that surround me. I am currently working on my summer collection. It is a hip, fun, free, colourful, light, stylish and original for every woman. This collection depicts the African culture in a creative way. It will be out in July. What part of your job do you find most challenging and how do you tackle it? Working with indecisive clients is very stressful. I tackled this challenge by coming up with a very detailed order sheet that allows clients to vividly explain what they want. This way, we get a win-win situation. In one word, define your work. Unique. Who is your target audience? My main target is the woman who is not afraid to stand out in her own unique self. My designs require my breaking free from the usual expectation so I target those women who stay true to their nature and are non–conformists. Having a target group also creates a niche for you, making your brand easier to handle and be identified. Which African fashion designers do you admire the most? For one there’s Christie Brown, I admire her abstract, sophisticated and classy designs. Then there’s Pistis, her beading creates exceptional masterpieces. I also admire Oswald Boateng, his eye for clean cut is evident in his designs. I would love to work with Christie Brown. She is sophisticated and transfers that attribute into her work. She has a way of blending totally different styles into an admirable design. Her designs are modern yet traditional; contemporary yet antiques. This is something I will love to learn. What developments on the horizon could positively affect future opportunities for fashion designs? For an African designer, I would say the removal of cross-country trade barrier laws could be an opportunity. Though this would introduce more competition in the fashion market, it would also provide designers with the chance to diversify and expand their market. If you were to design an outfit for an African celebrity, who would it be and what would you make? I will love to design a fitted floor length backless lace gown with long sleeves and beading for Nigerian actress Genevieve Nnaji. Genevieve has an hourglass figure and a high front neckline fitted floor length dress will compliment her figure perfectly. The backless part will give her a sexy touch and an opportunity to show her amazing skin tone.
Alima Bello: My fashion company was becoming an expensive hobby
She Leads Africa connected with Alima Bello, a fashion entrepreneur from Accra, Ghana to learn more about how she’s turned her passion into a full-fledged business. This is part of our series, From Startup To Grownup, which shares how young women entrepreneurs have moved beyond the startup phase and transitioned their businesses into sustainable enterprises. How did you start Bello|Edu and what did you know about business before getting started? This might sound cliché, but Bello|Edu started off as a personal need. It was hard looking for clothing or fashion pieces of my own aesthetic so I started designing my own stuff to have them made for me. This developed into designing for family friends and then later on I took a pattern drafting course to further develop my passion. I majored in business administration both in secondary and undergrad so I had theoretical knowledge in business. I was also fortunate enough to work in a family-owned company so I had a bit of experience in business management before I ventured into Bello|Edu. How long did it take for you to view your company as a serious business and start to professionalize it? Did something happen to get you to that point? I always viewed my passion as a business. But I guess what you’re trying to ask is at what stage I started treating it as business. There came a point where I had to be firm with myself and admit that it was becoming an expensive hobby and I needed to put certain things in place in order to realise my dreams. I tell myself that until I am able to lock down 300 – 500 orders per collection or season, this will remain a hobby. What bad business habits did you need to give up in order to help your business grow? Just because I like it doesn’t mean it has to make the cut. That’s a grown-up decision. This is where the business side of me has to override my creative side. I know most creatives go through this process where we tend to create or design something that speaks to us or reflects our mood at any point in time. In business however, that design piece might not be feasible and so you have to do the bold thing and drop it. And oh, I have this impulse to buy any fabric that speaks to me. Now, that’s not a smart business choice. What business investment was hard for you to make that you are now so grateful for? With my theoretical and practical knowledge I don’t think any decision was hard to make. It was just a matter of prioritising and timing. What advice would you give to young entrepreneurs interested in building a sustainable fashion business? There’s never the right time to start a business. The time is always now. Data is also very vital for your business. Keeping the number trends will let you know which smart and not so smart business choices to keep or to drop.
Lucy Quist, CEO of Airtel Ghana: Have huge dreams and be extremely ambitious
Lucy Quist is a Ghanaian business leader whose commitment to Africa’s youth is palatable. CEO at Airtel Ghana, she is the first Ghanaian woman to lead a multinational telecommunications company. Trained as an electrical and electronic engineer, Lucy has received numerous awards for her vision and strategic planning for the expansion and integration of various telecoms businesses in Ghana and also across the continent. Lucy Quist (LQ) sat down with SLA Co-Founder Afua Osei, at She Hive Accra, where she shared powerful insights on leadership and integrity. After her talk, Femi-Abena Senola (FS), former Vodafone manager and She Hive Accra content intern, spoke with her about more personal matters – from her family to her role models and her legacy. In this candid interview, we learn about the goals and dreams that truly inspire this global leader to continue her work. FS: Hi Lucy, Thank you for joining us at She Hive Accra. Lucy, boss, what are you most proud of? LQ: You’re welcome. I’m extremely proud of my family and my kids. My kids have demonstrated so much independence. I am also proud of the fact that over the years, I have been able to demonstrate to Ghana and the world that leadership is not a function of gender. I believe that black women, African women, are able to lead big businesses. FS: What quotes sums up your career to date? LQ: Impact driven by integrity, excellence and generosity. FS: Who is the first person that pops into your head when you think about leadership? LQ: Tidjane Thiam. He is the CEO of Credit Suisse. I have never met him but really admire his professional record. He inspires me to sustain a global path in my career. From what I know about him, he was at McKinsey, then he became a sector Minister in his home country, Cote D’Ivoire. After a while he left the ministerial job to become the CFO of Prudential, then rose to become the CEO. Because he did such a great job at Prudential, Credit Suisse poached him. On the world hearing that a black African man was becoming the CEO of Credit Suisse, the share prices of Credit Suisse automatically went sky high. I think he is a man of full of integrity and that also resonateswith me. We talk about changing Africa; we talk about creating the Africa we believe in. We know all our entrepreneurs are really important but it is equally important to have visibility in big businesses. When you look at revolutions that have taken place in the western world, aside the economic ones, they were all led by corporations, by businesses which means that companies change the human story. As Africans, we must be willing to play the corporate games, not play it for personal gain but play it for positive change. FS: What are three things people would be surprised to know about Lucy? LQ: That I don’t have a favourite food, the thing is I like variety. I may want this today at another time, I may want something else. The second thing is that I really like to sing. FS: Really? I’m surprised. LQ: I love [ love, love,] to sing. I really look forward to being part of an organised singing group one day, whether it be part of a choir or a band, etc. I look forward to the opportunity but I do not have the time right now. If you’re going to work with other people, you must fully commit. I look forward to a time when I can make that commitment, but I am very passionate about singing. FS: So we can look forward to Lucy the professional singer maybe? LQ: Absolutely. FS: And the final thing we’d be surprised to know about you? LQ: Final one: I feel very global, I really believe you can make a life anywhere. I tend to believe that I can live anywhere. There are a number of places I feel at home at, from DRC to Europe to Ghana, etc. FS: During your presentation, you stated that you could not have achieved what you did/do without support from your team and you made reference to your husband who has been very supportive. Many think that this may be the case because you met each other at a young age. Would you like to shed some light on this? LQ: I was not very young actually; I was about 26 when we met and we got married a few years later. At that point I was mature enough to know what I wanted, who I wanted to be with and what values were important to me. FS: Do you feel that if you met a different person your life would be different? LQ: It is an unbreakable yes and I’ll give you concrete evidence: Before I met my husband, I had never heard of INSEAD [the business school]. I knew I wanted to pursue an MBA, but at the time I had no idea which school to choose. My husband said to me: “Lucy, you’re the kind of person who goes to INSEAD”. And I was like what school is that? And he said, it’s a wonderful school, one of the best in the world for MBAs. The rest is history. He literally sent me there. There are so many examples and instances where he would lead and say to me this is what you need to do, go, go, go. FS: OK, moving on to next question, what advice would you give an African woman at the start of her career? LQ: Have huge dreams, be extremely ambitious, develop a consistent routine, make sure you’re known for some great things and make sure your name pops into people’s minds. Be very confident in what your dreams are and the rest of the world will conspire to get you there. FS: What’s one app on your phone that you cannot live without? LQ: Facebook FS: Really you still use
3 young African women software developers want to give you global hair inspiration
SLA interviewed Priscilla Hazel, Cassandra Sarfo, and Esther Olatunde, cofounders of the Tress App. In this interview, they share insights on how they met, their Tress app, and their vision for their enterprise. Who are the women behind Tress and how did you all meet? We are three software entrepreneurs from Ghana and Nigeria who are passionate about using technology to improve lives. Priscilla Hazel is the team hustler and is responsible for business strategy, public relations, and keeping morale high. Esther Olatunde is the hacker within the team. She’s the backbone of our technical development and responsible for keeping the app running. Cassandra Sarfo is our resident hipster – she has a keen eye for detail, and is responsible for the user interface design and user experience of the Tress app. We’ve known each other for about 2 years after first meeting at the Meltwater Entrepreneurial School of Technology, and we’re are excited to be working on something that affects us on a daily basis. What is Tress ? Tress is a mobile app and a fun, passionate community of black women from around the world sharing and discovering hairstyle inspiration. With Tress, women can: 1. Discover new hairstyles to inspire them the next time they’re at the salon. 2. See detailed information about hairstyles such as the products used, the name of the salon, and price range. 3. Share their favourite hairstyles and get compliments and recommendations from our supportive community. 4. Follow fashionable people and discover their hair care secrets. Whether you’re rocking a weave, extensions, cornrows, braids, locs, relaxed hair, wig-caps, or anything in-between, Tress is your home for hair inspiration and information. What was the inspiration for the app? What problem are you trying to solve with the app? It’s surprisingly difficult to find accurate information about hairstyles. Many ladies have at some point walked up to complete strangers to compliment and inquire about their hair, or stalk social media accounts not only for inspiration but adequate information about the style. We wanted to bring the experience of getting answers on the mobile phone, without the hassle. So now on the app, women have access to hairstyle inspiration that is relevant to them and they have adequate information to help rock the look they want. Who is your target market? Our target market are the 100+ million black women around the world who have access to a smartphone and are crazy about hair. According to Nielsen, black women on average spend a disproportionately high share of their income on haircare products, which is 9 times more than other races. Mintel estimates the black haircare industry to be worth 500 billion dollars. We consider the market to be extremely attractive. You are currently based in Ghana, what’s your vision for Tress in Ghana? What about in Africa and globally? While we piloted the app in Ghana, where we’re currently based, Tress is available globally. We want Tress to be synonymous with anything hair: hairstyles, hair-products, hair-stylists, hair-extensions, you name it. It should be the go to place for hair related queries. What’s one of the biggest challenges you face right now? Our biggest challenge is distribution. Getting the word out there about Tress has been challenging, as well as getting the kind of community engagement we aspire to have. What would a successful Tress look like? A successful Tress will be an app that is used by practically all black women for their hair and hairstyle needs. It should be the go-to app for any woman looking to find hair inspiration, hair-stylists, and high quality hair products. Beyond the app, we’re also excited to have Tress become active in all kinds of media products for black women – television, magazines, events, and more. A successful Tress would also be an active social network of black women thriving in all aspects of their lives. Is there any other insight about being business women and entrepreneurs you would like to share? My co-founders and I have grown extremely close through working on Tress together. We have our individual and collective ups and downs, but we’ve learned to support each other mentally and emotionally, while also having fun together to maintain our sense of humour. When embarking on the entrepreneurial journey, it’s extremely important to have a great team with you that you can trust to be with you through both the inevitable disappointments as well as the exciting times. Finally, we’ve really enjoyed working on a deeply personal problem. We’re able to use our unique experiences as black women to inform the development of the company and this also helps us empathize with our users and anticipate the needs of women like us. I’d encourage more women to start business focused on solving the unique challenges we face. Black women wield a large amount of purchasing power, and their multiple businesses waiting to be started to harness that. Want to know more about Tress? You can find them here: Email: priscilla@tressapp.co Facebook: TressApp Twitter: tress_app Instagram: tress_app Blog: blog.tressapp.co We want to know what amazing things women are doing in your communities. Tell us about them here!
How integrity and soft skills keeps Lucy Quist at the tippy top of the corporate ladder
First of all, a big shout out to the SLA team for this empowering conference in Accra. If they are in your country, don’t snooze or you’ll lose out on the keys to success. Lucy Quist, MD of Airtel Ghana came through the SheHiveAccra and laid down nuggets for making it in corporate Ghana. While she highlighted teamwork, leadership skills and personal values, if I had to pick one word to remember from Lucy Quist’s session, it would be integrity. Integrity It was eye opening to hear Lucy Quist highlight the ways in which the lack of integrity in Ghana and Africa as a whole is culturally engrained. For her, it is this lack of integrity that holds Ghana back and I must say I agree with her 101 percent. Lack of integrity makes it hard to trust that any task delegated to subordinates or left to the system will be performed efficiently, which is a stark difference from the Western world. When you do not have integrity or do not hold yourself to a higher standard in developing economies, where people are constantly looking for ways to shortchange the system, it is impossible to reach your fullest potential and be excellent at what you do. This issue of integrity among the masses results in the creation of unnecessary problems that waste time and money. As African women in leadership, we must hold ourselves to a high standard. We can’t say one thing and behave another way. We must walk the talk and stay true to our values. It is the only way to preserve our integrity. It is when we show that we have integrity that we can inspire others to do the same. We must lead by example. Role Models Lucy also honed in on the fact that although women have a place at the table, the challenge facing Ghanaian women is the reluctance to push oneself up the ladder and the absence of female role models at the top to help pull others up. Because Lucy has had role models since she was 17, she stressed the importance of having people around you who support you and drive you to be the best version of yourself. Leadership Skills Another important point Lucy made was that in Africa, compared to the Western world, people openly state that they disagree with women in charge. While this may seem demoralizing, Lucy has shown leadership by sticking to her guns. As a leader, she doesn’t feel the need to justify herself to anyone or prove why she has her position. In simple words, you are in your position because you are doing something right, so keep going, stick to your instincts and lead your team to success. Lucy added that being a leader, however, does not mean that one should lose sight of their soft skills aka people skills. As you go further up the corporate ladder, your job slowly diverts into managing and influencing people. To succeed, you have to be able to create an environment within which people can shine. You have to be able to put yourself in their shoes and be willing to learn consistently. Be a leader that people respect and look up to, and you will lead a successful team. The A Team Finally, Lucy advised that you need an excellent team around you. You need the crème de la crème who filter and think things through before they present it to you. This group reduces the burden of micro managing and taking on extra work, their work. Lucy used the analogy of the captain of a ship for how she views her role and the support staff around her. As the leader, you must have people around you that do all the work under deck, to allow you the mental space to see ahead and steer the company for success. Say no to mediocrity. But also, give people room to succeed, learn and grow. Allow lessons and growth in the company. Hats off to Lucy Quist. After her session, I knew I had found myself another role model.
Top 5 quotable moments from our Twitter chat with Anita Erskine
On January 18th, we were lucky enough to spend our afternoon on Twitter discussing career breakthroughs and opportunities with Anita Erskine. If you didn’t catch our chat, you can get a full recap here. Anita Erskine is a woman of many talents. She is the host of three popular shows on DSTV, an oral narrator, producer and entrepreneur. Anita is also the founder of ReVerbGH, a strategic communications firm targeted at aiding small organizations and entrepreneurs fresh on the scene. In addition, she lends her support to social issues through her organization BrandWoman Africa, which promotes the advancement of African women through television. Here are the top 5 quotable moments from our chat with @TheAnitaErskine: 5. On the pressures facing African women in the media industry today @SheLeadsAfrica #Pressures : we DONT know / CANNOT accept who we are! So most Women are operating WITH someone else's Standards. #SLachats — Anita M.V. Erskine™ (@TheAnitaErskine) January 18, 2016 4. On the uphill battle faced by professional Ghanaian women @SheLeadsAfrica 2) Women are always fighting against what Ghanaian society EXPECTS them to do and that can be a challenge! #Slachats — Anita M.V. Erskine™ (@TheAnitaErskine) January 18, 2016 3. On encouraging healthy collaboration between men and women @keminni @SheLeadsAfrica believe in collaborations & partnerships both at home & work! I don't do it on my own! I ask for help! #Slachats — Anita M.V. Erskine™ (@TheAnitaErskine) January 18, 2016 2. On the importance of mentorship @SheLeadsAfrica 3) Not enough Mentors and Women in the field! So a lot of Women are doing what they "think' is right. Problematic #Slachats — Anita M.V. Erskine™ (@TheAnitaErskine) January 18, 2016 1. On turning dreams into reality @SheLeadsAfrica Finally, Dreams are just that. In order to live them, you HAVE to try!! It is POSSIBLE! #Slachats pic.twitter.com/m23mwnrq5R — Anita M.V. Erskine™ (@TheAnitaErskine) January 18, 2016 A huge thank you to all our #MotherlandMoguls who chimed in and to Anita Erskine for sharing her wisdom with us! If you want keep up to date with future events hosted by She Leads Africa, join our community and follow us on Twitter, Facebook and Instagram
Emi-Beth Quantson: There is still so much I want to do
[In picture above, Emi Beth Quantson at SheHive Accra 2016] As part of SheHive Accra 2016, I caught up with Emi-Beth Quantson, CEO and founder of Kawa Moka, after her talk on how she won Startup Cup Ghana. Kawa Moka is a “social enterprise coffee shop and creative space” that empowers underprivileged women through employment and mentorship. The Startup Cup competition provides opportunities for entrepreneurs to network and gain financial support, which were essential for Kawa Moka to thrive. What was your childhood like? I had a very happy childhood. I have two older brothers who used to bully me shamelessly. And as my parents always entertained, we had to serve. I think that is where the interest in hospitality came from because my parents were always throwing parties – entertaining, they told jokes. We used to have Christmases where all our cousins would come together and we will have nine lessons and carols and sing and do firecrackers. It was pretty cool. What dreams did you have growing up? A lot! I wanted to do so much. I still want to do so much. One of the things I wanted when I was in Ashesi [University] was to be the first woman governor of the Bank of Ghana. I still have not lost that ambition. I am just praying that nobody gets there first. I still want to go to grad school, maybe go back into corporate and do something finance, sort of setup Kawa Moka, and then afterwards have it run a little and do something else. I have a million and one ideas. We will see which ones get done and which ones do not. But there are a lot of things I want to do with my life. What would you say are some of the influences that have shaped you into the woman you are today? I come from a close knit family, and I would say my mum, aunt, and grandmother were my closest influences on my mum’s side. And on my dad’s side, there were also a lot of women – aunties and grandma. I guess each family sort of taught me different value sets and opened me up to different experiences. I remember my grandma was always concerned about me: she calls me Aku. She was always like, “Oh Aku, what are you doing again? You say you want to do this or you don’t want to this, ohh”. She is always concerned and finding ways to impart knowledge from way back, not try to necessarily put me down, but then she will use some nice way of telling you that, hey you should do this. And it was fun to have all those family gatherings so I think my family has probably been my largest influence. How was your transition from Ashesi University into the corporate world? Very easy. I worked part time in my final year of school. I worked part time for Ghana Home loans so I had some corporate experience. My final internship was at PWC so before I graduated, I already had a job and had already gained experience in that job. As such, it was a very easy transition for me – I did not have to send out a million CVs. You have a background in consulting. What would you say are some of the key skills that make you a successful consultant? Being able to think on your feet. Even though a lot of assignments have a lot of similarities, everything is unique in its own way. For every assignment, you need to think on your feet and find innovative solutions based on the parameters that you are given. I think that is a key skill. Another key skill is networking and just learning how to talk to clients and establish a relationship because a lot of the consulting assignments are based on relationships. They feel the connectivity because you give them the best solution and you do it with a smile and you do it nicely. So, I would say those are the two key skills, and of course the analytics is a given. You need to have the technical skills. A lot of which, if you are working with a multinational they will teach you, but you can also teach yourself. You are the CEO and founder of Kawa Moka as well as the CFO at Impact Hub. How do you juggle all these responsibilities? With Impact Hub, I am transitioning. We are hopefully going to put out a job description for finance manager so that at least I can have support in the sense of the day to day stuff. But I mean it has not been so hard. I have had a lot of support from the Impact Hub team so there are other team members who sort of put in data and do the rudimentary stuff as well so that helps me with balancing. But it has also not been easy because, of course, you have your peak seasons running your own business. I also do a bit of consulting on the side so that has been a challenge as well. Some days you wish there are more than 24 hours in a day, but I think one tool that helps with balancing is communication – just make sure you set realistic deadlines and then you work to make sure you accomplish them. I also take courses all the time on setting smart goals and managing time just to remind myself how to be efficient and plan things out properly. How has being an entrepreneur affected your personal life? My husband is really fantastic. He is like my number one fan. He is always like, “why are you not doing this?” So he is giving me that male aggression in my business. He always pushes me to make sure I get to the next level and stay honest with my goals and visions. So even though sometimes, I
Dziffa Ametam: Tools and tips for building an e-commerce site
From Amazon to Alibaba to Jumia, ecommerce has taken the global retail market by storm. Data suggests the trend is here to stay. With internet penetration improving across Africa, we expect ecommerce industry to expand. Dziffa Ametam of Dziffa is on a mission to create an online marketplace for authentic handmade African goods. For any one who had spent time on the continent Africa, this is no easy feat. Internet speed and pricing are two of several hurdles ecommerce business have to surmount. In this piece, Ametam shares tips that have helped her build her business, and pitfalls to avoid. Can you give us some insight to some of the important tools you started out with? 1. Stick To Your Principle At Dziffa, our principle was simple: sell authentic handmade African goods that add value to our local economy and expand the global reach of our local artisans. We started by combing Ghana for artisans who made high quality goods from locally sourced raw materials. We partnered with them, providing professional photography, branding, and marketing services free of charge. As they had nothing to lose, they agreed to the partnership, and that helped stock the site with products that are aligned to our principle of creating a store with authentic African goods. 2. Focus on the Supply Chain Most ecommerce sites fail because they are unable to meet demand. It was very important for us to maintain consistency by fulfilling all orders. This sounds very basic but it is actually the hardest part of our job. We work with artisans from various regions and each has his or her own challenges with getting the products to us on time. I moved to Ghana to ensure that all orders, no matter how small, would be fulfilled. Fulfilment is crucial to turning curious customers to loyal customers. Someone could buy a bookmark out of curiosity, but if she received it on time and is satisfied with it, she just might become a loyal customer. Plus, her friends will know about her new discovery. Pitfalls to avoid Getting heavily involved with manufacturing. Because we work hand in hand with artisans, we are always tempted to get involved with the manufacturing process. This was a big distraction in the very early days of Dziffa. We would get consumed with the manufacturing process that we didn’t have time to focus on our core responsibility, which is selling. What are some tools you started without that you soon realized were necessary? Social Media, Blogs, and Magazines. Stories matter and we underestimated the power of storytelling in the very early stages of Dziffa. We communicate to our audience through our weekly blog post and bring them along with us on our journey. We reach out to magazines to share our discoveries. We also leverage social media to brand and sell beyond our immediate market,Ghana. What is your advice for aspiring entrepreneurs trying to get into the e-commerce space? 1. Do your research I cannot stress this enough. As an entrepreneur, every mistake you make is costly. Do your research or speak to someone who has been down a similar path. Make sure you thoroughly research the market you are going into and fully understand the opportunities and challenges. 2. Embrace the struggle Entrepreneurship is not easy. You will be faced with a lot of challenges. Embrace the struggle; they teach you a lot about yourself and your potential. Remain persistent and always remember why you chose this path. You can learn more about Dziffa? You can find out more on her website and social media pages – Facebook and Instagram. Want to learn more about ecommerce or running an ecommerce business? Comment below and let us know.
Rahama Wright: No is a pathway to yes, eventually
Young African entrepreneurs have turned their sights to manufacturing on the continent with new fervor. Just as the world has come to know China for its manufacturing prowess through the Made in China brand, many young Africans look to do likewise with finished products from the continent. To provide insights and effective strategies for aspiring young entrepreneurs and professionals, we’ve turned our gaze to African brands pioneering their Made in Africa products to the global market. Rahama Wright, Founder and CEO of beauty brand, Shea Yeleen, is one such mogul. Wright says what others see as ready baked success is a 10-year journey of persistence and openness to failure and learning. Wright’s work is influenced by her mother’s story and those of women in Northern Ghana and Mali where she worked and volunteered right after college. In 2005, Rahama Wright founded Shea Yeleen International, a social enterprise with a mission to provide living wages to women shea butter producers in West Africa. The enterprise’s profit arm, Shea Yeleen Health & Beauty LLC, was founded in 2012 and manufactures and distributes shea based products to international markets. Foot to the pedal and consistent hard work has brought Shea Yeleen to more than 100 Whole Foods Markets and independent stores. It is worth noting that Whole Foods is a Fortune 500 global supermarket chain. In Part 1 of this feature, Wright unveiled the secrets of her marketing sauce that has landed her coveted product placements and press features. She shared how using one’s personal brand can position you for success. Wright told her story better than anyone could and it is her openness and commitment to sharing her insight with all aspiring entrepreneurs and marketers that left a lasting impression. So to start, some questions on getting Shea Yeleen to market. How were you able to get your products into Whole Foods? This is the advice I would give to someone who is just starting out and trying to get their products into retail: Be persistent! I pitched 3 times before I was able to get my items into Whole Foods. One thing I have learned is that NO can be a pathway to YES, eventually. Of course, you should get feedback and understand why you are getting the NOs; don’t write it off as a rejection but as a way to improve for the next pitch. The primary reasons I was rejected 3 times was because I was talking to the wrong buyer and I needed better packaging. I upgraded my packaging including putting the soaps in boxes instead of sleeves, and used the space on the packaging to share our community development story and the benefits of our ingredients. I also created packaging that would pop off shelves by comparing my packaging to brands that were already on the shelf. This helped me better position my products. In short, if you want to get into retail, first pitch, adjust your pitch and product based on feedback and keep pitching until you get a yes! Also, if you are not getting traction in one area, move to another area to get in front of the right buyer. I wasn’t getting traction in one Whole Foods region and moved to another region. Getting in front of the right buyer required identifying someone who was looking for and thinking about products that Shea Yeleen was offering. The [final] thing is start small. For some retailers, you have to pay thousands of dollars to get your products in and if you don’t do well, they kick you out, which will cost you more money. Understanding the differences between big box retailers is really important. In terms of strategy, did you employ different methods getting into the local retailers like the mom and pop shops than you did the larger retailers like Whole Foods? They are almost the same but Whole Foods is a bit more corporate than the independent stores. A mom and pop shop is more accessible, because you can schedule a meeting with the owner or buyer and say, ‘would you give me a chance and bring my products in?’ and that’s literally what I did. I’ve learned about working with sales brokers, and there is a whole industry around sales brokers and distributors that’s a part of retail, and I made the mistake of relying too much on sales brokers who just did not deliver. Early on in your business you are the sales person. I wasted thousands of dollars on the wrong sales brokers. Even though it is hard and takes a lot of time to go door to door, you need to build your business initially until you get to the point where you can attract the right talent to manage that business. The region that is our best region, I opened all of those stores; I literally went door to door and was able to cultivate a really great relationship with the regional buyer. We also brought two of the shea producers from Tamale, Ghana here to the U.S. and they toured the stores with me, which was an incredible experience for the customers and the shea producers, who could now see where their shea butter ends up. This is an important part of the Shea Yeleen mission. It is not just about getting an African product and selling it. It is really about opening the doors for women producers of that product to understand the global supply chain and what they are a part of. Although the women come from rural communities, they can still be global leaders in the marketplace. What about other distribution channels? I know that you were recently in the subscription beauty box, Curlbox. Do you plan on doing more subscription boxes? We’ve done 2 subscription boxes and the verdict is still out. I believe that these subscription boxes are geared towards brands that are more well-known than smaller companies. My advice is don’t do a subscription box if it is just