Lessons from Mark Zuckerberg’s visit: Check your bias
So by now everyone knows that Facebook founder, Mark Zuckerberg was in Nigeria and Kenya just recently to “inspire 200 developers”. There’s been so much buzz on that visit and we are clearly not over it yet. Here’s what we observed from not just Zuckerberg’s visit but also from the buzz around it. Tech isn’t just for guys Gone are the days of thinking being a tech girl translates to nerdy looks and oversized T-shirts associated with the halls of engineering schools. You know, we can actually have smart, independent women who get hot and heavy with electronics on a daily basis —and come out with some heat of their own. Remember how in school, your course of study wasn’t just a matter of personal preference? It defined how intelligent you were. The geeks were all in the sciences while the not-so-brainy ended up in the social sciences. The course you read was as important as the clothes you wore, or the slang you used. But not anymore. Anyone, and we mean just anyone, can thrive in the tech world! So, here’s the thing, ladies. It’s okay to declare membership to that social group and be hip. We need more tech girls and we’ll be cheering them all the way. Defining people by their colour is not cool! There has been a lot discussion over skin tone. Over the weekend, after Mark Zuckerberg’s visit, the colour fights got worse on twitter between Nigerians and Kenyans. https://twitter.com/hennrry007/status/772177102321885184 These days, the one-time ubiquitous ‘black is beautiful’ mantra has been overrun by the light-skinned Instagram sensation. While everyone still claims that blackness is the gold standard for African women’s skin, others would insult a black woman for being too dark. Sneaky. We are officially over it. How about we start making women (and men alike) comfortable in the skin they were made in? The last time we checked we were all black! In all fairness, you can’t be chilling at the background all the time Your perspective changes right around the first time you’ve worked at a place for a while and seen a Psychology graduate changing oils at a factory. You chuckle or cringe at the strangeness of it and realize, “Wait a second! He probably even earns a salary higher than people who have MBAs!” You may need to start redefining when and how you reach mega-success. That means making your passions profitable. It may even mean skipping school to pursue a dream. Mark Zuckerberg, Bill Gates and Steve Jobs all did it, you know. Forgoing a traditional corporate career may pay off —but remember it also takes discipline, hard lessons, and responsibilities at an age when most of us are still figuring out which of our photoshopped pictures to post on Instagram. Ideal business location has over 1,000 other meanings We are not here to say location isn’t important or anything —but it is there only for ambience. Andela, the tech company Mark Zuckerberg visited is definitely not located in the highbrow areas of Lagos. It’s at the Co-creation Hub in the suburbs of Yaba! I bet you didn’t also know that in June, for its first lead investment, Mark Zuckerberg and Priscilla Chan’s fund led a whooping $24 million into Andela! So, the location may not be what you’d expect but so what? Zuckerberg found them anyway. In conclusion, all the stereotypes that made sense years ago and kept us busy doing nothing to better our lives as Africans? Forget them. We know better.
Evelyn Namara: Don’t wait until you have the perfect product
Evelyn Namara is bomb-ass in just about every way. When she’s not breaking ground in tech innovation in Uganda, she’s helping women start successful businesses. We totally get why she was called a “fearless influencer of society”. Evelyn is the founder of Vouch Digital, a technology start-up building a verified digital voucher system that helps simplify the distribution of aid for international aid agencies as well as government programs. Her system helps eliminate fraud and corruption in the distribution of goods and services for cash-based programs, but before that, she worked for Beyonic Limited and Solar Sister. She is an Acumen East Africa fellow and also an IDEX fellow (January 2015 class) where she spent six months in India as part of the fellowship program working for Wings Learning Centres. Here, Evelyn shares her passion for tech and entrepreneurship with SLA and lets us know her top five tips for start-ups. What is one thing about Evelyn Namara that the world should know? I keep a counsel of close advisers who I go to when I need advice and guidance on anything. It is important for everyone to have a counsel of trusted friends who can genuinely give you guidance and also truthfully rebuke you when make terrible decisions. I have found that these people have helped me stay focused on my goals and have encouraged me when I have felt like giving up. Tell us about Vouch Digital Vouch Digital was born out of a need to find a solution to fight fraud and corruption in the distribution sector. After realizing that most systems that deliver aid to end users lack efficient systems to track transparency and efficacy, I started working on our product. Our product is a verified voucher system that simplifies the distribution of aid to different program beneficiaries. Beyond distribution, we are working on mapping beneficiaries who receive aid and do not have an identity by giving them digital identities through our system. The digital identity system allows these beneficiaries to access other goods and services such as financial services. [bctt tweet=”@vouchdigital was born out of a need to find a solution to fight fraud and corruption in the distribution sector.” username=”SheLeadsAfrica”] What needs to be done to increase the number of women in IT? STEM studies should be encouraged from the grassroots. Girls, as well as boys, should know that the choice exists for them to take up technology as a career from an early age. I believe that once we introduce STEM studies early on and put gadgets in the hands of girls as they grow up, there will be no need to “increase women in IT”. We have a problem now because some outdated education systems allow girls to believe that some courses are not meant for them. That there are some simpler and feminine courses that girls should take up and unfortunately technology is not one of them. Let’s focus on building capacity for the younger generation and open up opportunities for girls to live up to their full potential. Besides that, we need to encourage more forums that are building capacity for women in IT. One of such forums is AfCHIX which continues to impart skills development in young women in ICT. AfCHIX gives girls an opportunity to be better at their skills and thus compete favorably for jobs. It also links them to opportunities to attend conferences such as the Grace Hopper Conference which is one of the biggest women in technology conference that brings together thousands of women from all walks of life in the technology sector. As someone who helps women start businesses, what are your top five tips for start-ups? I draw my lessons from my start-up and I will share those with other start-ups. Research the field you want to serve adequately. Carry out your baseline studies and understand your field. Know the other players in the field and find a way to make your start-up stand out in terms of product offering. It’s your uniqueness that will give you an edge. Don’t wait until you have the perfect product for you to hit the market. Prototype early, test your prototype with potential customers and iterate. You learn a lot when your product is in the hands of customers and this allows you to work on early modifications before bringing out your final product. Have a target market and work closely with them. Most start-ups are not very clear on who their target market is and this creates ambiguity in building your solution. Work on knowing who your target customers are so that you build specifically for them. Build a pull of partnerships, these are key in giving you longevity. With the right partners, you can scale your start-up easily. Find those that complement your vision and work together to push your product or service. Build the right structures. This is key if you are looking to build your start-up to scale. You were an IGF Internet Society Ambassador in 2015, tell us about that. Internet Society invests in Next Generation of Internet leaders. Through its Next Generation Leaders (NGL) programme, Internet Society helps Internet professionals between the ages of 20 and 40 develop their leadership potential in technology, business, policy, and education. NGL participants gain a unique opportunity to advance their professional growth and build the experience and confidence they need to drive development in their own local communities and the larger Internet ecosystem. The Internet Governance Forum Ambassadorship Programme lies under the NGL curriculum and gives an opportunity for Internet professionals to attend the IGF and participate in the dialogue that shapes the Internet ecosystem. I applied and was accepted as a 2015 ambassador and the experience was enriching. Stand out topics for the 2015 IGF were Connecting the next billion, Net Neutrality and Zero Rating, topics that are relevant to the African continent. My interest as a member of civil society was on following and contributing to the discussions on connecting the next
Yoliswa Cele: To improve your career, absorb everything like a sponge
So, you want to know about working abroad, embarking on a new career or being a currency exchange entrepreneur? Look no further, we have someone who knows a lot about all three. Yoliswa Cele is a South African-born entrepreneur. She is also the co-founder and CEO of Ndosi Strategies, a start-up firm based in New York. Through Ndosi Strategies, Yoliswa provides accessible development services, curating partnerships, and international platforms. The firm presently enjoys relationships with partners and clients in the US, UK, and across Africa, specifically, South Africa. Here, Yoliswa answers questions on improving your career born from her years of experience. What challenges should one prepare for when venturing into either a known or new field of business? The spirit of self-sufficiency and triumph over adversity is the core of entrepreneurship. That spirit is innate in Africans, particularly its women. Jumping into a new territory will always require a certain level of research, strategizing and guts. These days, via social networks, and the general internet, we all have the capacity to research. Do a research on your field of interest. Learn about the dominant figures and trends. Attend related events to familiarize yourself with the network. Always be available for networking events, panels and receptions. Once there, interact with people on all levels within that space, from interns to Directors. During the learning process, everyone has something to offer. Make a strong impression by asking thoughtful concise questions that project your own interest in expanding in the industry. Most importantly, show the desire to learn. Follow up with emails, connect on LinkedIn, pay attention to the types of news/articles circulating around the field. Make contacts and seek mentorship if need be. Work to build a support network within the industry to ensure that you make the best decisions, and are included in any opportunity circulations that can further facilitate your professional development. What advice would you give a young professional woman looking to being a currency exchange entrepreneur and having to move to a different country? The international exchange rate is significant to doing business abroad. Benefits are real and most likely will be the incentive to move to foreign job markets. In that kind of situation, it’s important to maintain your awareness of the focus on bettering your circumstances. Make sure that your own goals or purpose for emigrating in the first place, aren’t lost in any romanticized fantasy about doing business abroad. Going into more wealthy economies can be distracting because the lifestyle and environment are new. But don’t get distracted with the flash. Be focused and committed. Business is subject to rules, regulations, and the financial terms that exist in each location. Internationally, you have to make yourself aware of the differences between African economies and foreign ones. This will help you take advantage of the ways they complement, or conflict with, each other. Use your purpose and observations, to strategize the best course of action for each stage of your business growth. Utilizing the huge amount of affordable/free businesses development resources at our disposal —from free social media marketing, to website domains that are the price of a Starbucks latté, to make real growth in your presence, profile, profit and notoriety. There are tons of stepping stones for aspiring entrepreneurs. Social media is a virtual bridge connecting all corners of the world. For example, if you are getting into the global market with the hopes of selling a product, a better first step economically, might be to opt for an e-commerce vs. attempting to rent a psychical shop, and taking on a hefty rent bill every month. Working around the currency difference takes a thorough analysis and resourcefulness. What should an intern or a professional pre-empt in terms of applying skills rather than just knowledge? I don’t know if there are exact or specific skills one should possess when starting out. But I would say, be a sponge. Absorb everything around you during your internship. Work hard, but also work smart. This means asking questions, showing interest, and being consistent in your work. Go over and beyond to stand out in an internship environment. It will without a doubt bring you strong skills and relationships when moving forward professionally. If you’d like to share your story with She Leads Africa, let us know more about you and your story here.
Peggy Ballou: Young women should create vision in their career
Sometimes, busy professionals need specialised one-on-one training to boost their businesses. That’s where the boutique coaching comes in. Boutique coaching is the art of discovering the best in people and getting them to utilise it. In Ivory Coast, Peggy Ballou is at the forefront of talent management and human capital. She is the founder of Social Achievers, a non-profit organization which aims to develop personal and professional skills in high school students in Ivory Coast. Peggy spoke to SLA about young women creating vision in their career while sharing top tips on improving career skills. What does it take to run a boutique coaching and human capital firm? Running a boutique coaching and human capital firm in Ivory Coast is a challenging experience. Especially when only a few have basic knowledge of the services you offer. A boutique firm is one of a small size and/or narrow line of service. In our case, we specialize in career coaching for professionals in their mid-career, on one hand. On the other end, we help SMEs strategically plan and manage their human resources. Our ultimate goal is to provide advisory services on the strategic function of HR as opposed to the traditional view of staff and payroll administration most business owners have. Managing a business of this sort requires experience, innovation, perseverance and excellent communication skills. I personally work from home and my team consists of a virtual assistant and a community manager. Sometimes, I work in a client’s office with other independent consultants. The biggest challenge is to get the first clients, especially corporate ones. I spend most my time educating and nurturing the prospects on the importance of our services to improve the results and performance of their staff. I do this by networking, writing articles in HR Magazines and doing public speaking. How have you sustained your business through the years? I have been in business since September 2013. I started while I was still living in Canada. I was running it in parallel with my corporate job, at nights and during weekends. I a humble beginning, and in 2015, I took a leap of faith, quitting my job. I went back to school to obtain my coaching certification and started working on my business full-time. I am still at the beginning of my entrepreneurial journey and still have a lot to learn. However, I have personally grown considerably over the past few years and learnt a lot on the do’s and don’ts in the process. For 2016, my main focus is to systematize and streamline my business in order to scale it and make it sustainable. What is your model for human capital development? I see the human capital (talent) management as a 360° integrated process as the image below: Very often, organizations, especially SMEs, don’t strategically plan and align their staff with the business objectives. They place less emphasis on employees development. We are here to help in different aspects of the human capital management from the workforce planning to the talent acquisition; from training and development to succession planning. Our vision is to make human capital the most important asset of organizations by maximizing the potential of each individual contribution in meeting the business objectives. Why is human capital the heart of a business? How can young entrepreneurs leverage human capital? Human capital is the set of knowledge, experience, and talent that people have and can benefit an organization. As entrepreneurs, we know how important it is to hire the best employees and put the right persons in the right position. When starting out, entrepreneurs don’t have enough resources to invest in the human capital. But they could leverage human capital by identifying and selecting staff according to the potential and natural talents of each person. They don’t need to rely solely on just past experience. To attract the best people, young entrepreneurs should think of career development and advancement opportunities in their companies. It’s also recommended to invest 1% of the revenues in staff training and development. That investment will improve the overall performance of the organization. How can young women improve on their productivity at work? For me, productivity is the ability to produce the best result possible in the shortest amount of time. As young women, we often have to balance work with family duties. Hence, it’s important that we are organized and focused on productivity. At work, it’s crucial to identify what are the main priorities and focus on what matters the most. It takes discipline and dedication. Productivity also implies systematization. Whenever possible, young women should create systems in their work and personal life (checklists, templates, various spreadsheets, automated email responses, menus, pre-made grocery lists etc.) and establish routines. Finally, it’s important to note that motivation is a driver of productivity so young women should find purpose. They should create a vision in their career and life to stay motivated and keep their productivity level at his best. If you weren’t in your current profession, what would you be doing? I would be a diplomat or an ambassador! Did you enjoy this article? Sign-up for our newsletter to get even more amazing content directly in your inbox. Click here.
Christine Kanana Mukira: Passion, the secret ingredient for a yogurt-making startup
Christine Kanana Mukira is a young entrepreneur with an academic background in law, business administration, and office management. Kanana quit her NGO job to start a yogurt-making business in Nairobi, Kenya. Maureen Murori, our SLA contributor paid a visit to an enthusiastic Kanana who shared her dream of having a one-stop shop for fresh, natural, products straight from the farm to her clients’ kitchens. It’s early Saturday morning. After beating the Nairobi traffic, I head to meet a lady whose yogurt business is gaining roots. She had promised to let me in on what keeps her going even when business goes south. Christine Kanana Mukira meets me at the entrance to an estate in Ngara. It is situated on the outskirts of Nairobi central business district. We sit outside her shop, which she co-owns with another business owner. While Kanana’s specialty is the production of natural yogurt, her friend makes fresh fruit juice. “I don’t think I’m an entrepreneur,” Kanana worriedly tells me as she settles into a chair opposite mine. After pleasantries and small talk to break the ice, she relaxes and takes me through her entrepreneurial journey. Kanana had always had an entrepreneurial spirit, way before her current yogurt business. Back in 2013, she used to own a poultry business but had to leave Nairobi when she got a job with an NGO. She worked in the social development world and enjoyed helping community members. But this was not to be for long, she wanted something different. “I needed a new challenge”, Kanana told me. After three years, she had had enough of being an employee. She quit and went back into running her own business. This time, it was yogurt making. Why yogurt? “After some research, I was concerned about the ingredients used in making yogurt, things easily found in supermarkets like milk powder, lots of sugars and flavours,” Kanana says. “I wanted to create a product that used purely natural milk and natural sugars.” According to Kanana, her yogurt is made of pure milk, natural vanilla plant, strawberries, and natural sugars. Her six-month-old business which started with just three litres of milk has since grown to over forty liters a week, and demand is still growing. ”To get to forty liters a week was not easy”, Kanana admits. She said were it not for her passion, she would have given up a long time ago. When she first started out, she was fortunate to not only find a reliable and affordable fresh milk vendor but also customers who believed in her new product. Without prior knowledge or skills, Kanana says she had to practically do everything from sourcing for milk, collection, producing yogurt, and even sales. However, she learned quickly how to get some of the workloads off her shoulders. With the increasing yogurt demands, she was able to convince her vendor to deliver milk at her shop once a week, or as demand increased. The challenges so far No sooner had she tackled the delivery challenge than another popped up. She realized that sometimes, customers did not drink as much yogurt as she had produced. Because she didn’t use preservatives, by the end of a week, she had to give out yogurt for free before it could go bad. The weather can also be a challenge for her business. “When it is cold, as it is now, not many customers drink yogurt. They prefer hot beverages,” Kanana said. She has since reduced the number of litres she makes per week especially during the rainy season in Nairobi. Is she seeking to become wealthy from the business? Although she acknowledges that capital can be a challenge for some entrepreneurs, she quips “a business idea is capital in itself.” “Wealth is the ultimate goal for every entrepreneur,” Kanana states, “but passion is the driving force, and love for the business makes it even easier and more enjoyable!” She cautions entrepreneurs not to be in haste to make profit from a startup. Business is a risk and stability usually begins between the sixth month and the first year, and for some, even longer. Eventually, only the passionate and patient remain strong enough to watch their business take shape. Future plans Kanana wants to expand to the sale of more natural products so she can encourage people to adopt healthy lifestyles. Since her business is located within an estate, she hopes to be the source of all natural products for homes within the locality. “My dream is to have a one-stop shop where I can sell fresh, natural, products straight from the farm to my client’s kitchen,” says the enthusiastic entrepreneur whose inspiration comes from her entrepreneurial parents. Kanana believes that natural products will help fight some of the nutrition-related chronic diseases such as obesity, diabetes, among others. Kanana says that customers often ask for fresh milk, and she is thinking of diversifying into that direction. Although many supermarkets have introduced milk dispensers, Kanana says this is not a challenge for her. After all, the stores specialize in skimmed milk, while she will go for whole milk which she says has more nutritional values for children, pregnant women and the elderly. Advice for other entrepreneurs Kanana urges upcoming entrepreneurs to ensure the right location for their businesses. This way, customers can easily access your product. And also, you’d enjoy proximity to raw materials needed for production. As for friends, the young entrepreneur says, “in business, you will lose or gain friends. Some will support you, and others will not even want to be associated with you.” How it all ended One good thing about interviewing entrepreneurs is that you get to taste their products or to take souvenirs home. I was in luck today. I was served some natural strawberry yogurt. It was thick, smooth, fruity and delicious! Tell us what amazing entrepreneurial things women are doing in your communities here.
Getting comfortable with feeling like a fraud
Ever found yourself in the middle of a great moment —a graduation, getting a promotion, being praised by someone you respect or creating something new— and caught yourself feeling like you shouldn’t be there? Not in a nice, ‘Is this really happening?!’ kind of way. More like a, ‘I don’t deserve this, and I hope no notices I’m a fraud’ kind of way. Ironically, it is because of your greatness that you are more likely to experience feelings of being a ‘fraud’. This is commonly referred to as the ‘impostor syndrome’. Basically, if you attribute your success to everything except the fact that you really are that good, keep on reading. Categorized as “the domain of the high achiever”, Clance and Imes first coined the phrase after a study they did of high achieving women. They described it as feelings of, “phoniness in people who believe that they are not intelligent, capable or creative despite evidence of high achievement”. Instead of crediting success to ability, they attributed it to circumstances or charm. If you’re not sure if this relates to you, here’s a short test you can take to get a sense of where you lie on the spectrum. The concept really hit home for me when I read a quote by Maya Angelou. She said: “I have written eleven books, but each time I think, ‘uh oh, they’re going to find out now. I’ve run a game on everybody, and they’re going to find me out.” Listen, if Maya-Freaking- Angelou can ‘fess up to feeling what I felt and still be great, then there is a way to succeed in spite of it. So why is impostor syndrome so harmful? There are a few ways that this subtle form of fear could be holding you back from achieving career/business greatness: You don’t shoot your shots, and if you do they are less than they could be In her book Lean In, Sheryl Sandberg noted that impostor syndrome made people evaluate their qualifications lower than they should. In the long run, you end up only taking low-risk opportunities, or worse not taking them at all. It affects how you communicate Have you ever ended a well thought-out point with something like, “Does that make sense?” Or worse, do you find yourself apologizing all the time? Seriously, why do you start with “Sorry…” or “I just…” when you speak in a meeting? In an attempt not to be outed as a fraud, you actually can come off sounding uncertain of yourself. It affects your presence In the words of Amy Cuddy, “Impostorism steals our power and suffocates our presence. If even you don’t believe you should be here, how will you convince anybody else?” As with all questions of our ability, there’s no silver bullet to getting past it, but there are ways to not let it hold you back. Accept that you actually are a fraud The only reason you are so aware of how much you fall short is because you are brilliant enough to calculate how much you lack. Be aware of the deficit, but act anyway. Apply anyway, pitch anyway, write anyway. Everyone, brilliant or not, puts their best foot forward and there is nothing wrong with faking it a little before you make it. In the words of Queen Beyonce, “I have accomplished nothing without a little taste of fear in my mouth.” Communicate power Even if you aren’t completely comfortable with feeling like a fraud, at the very least stop sounding like one. Tara Mohr, author of Playing Big says, “I keep meeting brilliant women like you, with powerful ideas to contribute, important businesses and organizations to build, provocative questions to share. But so often, the way they communicate fails to command power. They equivocate, apologize, and look away as they speak.” Be aware of how you communicate. While there is a lot I could add, my one piece of advice would be, watch your cadence and don’t present statements as questions. Focus on delivering value Understand the value that you can bring to the table. We often assume that the skills we really excel at come naturally to everyone because we do them so easily. This then allows us to focus on the things that we can’t do, as we don’t see our skill set as valuable. Keep track of your strengths using tools like LinkedIn. But if you haven’t got it together like that (no judgement, I’m with you!), listen carefully to the feedback you get from colleagues. “I DID that” These three magic words, when said every time you do something awesome, are certain to gain you the respect of the only critic that counts, YOU.
Lisa Chiriseri: Some people get offended at my confidence in reaching goals
When you’re a young, black woman trying to make a change in the world, there will be people who don’t take you seriously. If you’re petite and are blessed with that strong melanin that makes you look ten years younger than you are, chances are you’ll be taken even less seriously. This is a problem Lisa Chiriseri has had to deal with often. Lisa is a Zimbabwean social entrepreneur who has run social initiatives since she was in university. Now back in Zimbabwe, she’s running several projects and a start-up. Here, Lisa tells us about her social initiative program – Street Exit Strategies and her energy project for women. Lisa also lets us know why women need to support each other and why she returned to her country to help in the re-building process. Most young Zimbabweans who study abroad don’t come back because of the issues at the homefront. Why did you come back? I had so many reasons to come back home. In my first year schooling abroad, I started a social initiative in Zimbabwe which I ran from school. But I always came home during the holidays to help the team on ground manage it. Secondly, though Zimbabwe wasn’t out of the woods economically at the time I graduated, there were prospects of improvements since we had just dollarized. The economy seemed to be stabilizing and we had the GNU (Government of National Unity). I was determined to be a part of my country’s rebuilding process and I’ve stuck it out for the past 5 years since I returned. How were you able to manage this social initiative in absentia? I believe in the indisputable synergy of a passionate team. When you have committed team members like I had, things tend to go well. Also, while away, with online communication, a good friend literally ran the initiative. Tell us about this social initiative. What was it about? It was called Street Exit Strategies, which is actually the name of my current registered trust, under which I run lots of other projects. It was basically a soup kitchen and rehabilitation centre. We focused on teens and young adults, especially those who were kicked out of homes and centres once they turned 16. So, we focused on rehabilitating them, reconciling them with their families and helping them continue with their O levels and tertiary education. We’ve got several inspiring stories to tell of our efforts. One of the guys we took off the streets and helped through O levels just completed his secondary education. Another is concluding his Master’s program at the University of Western Cape. And oh, there’s still another who just completed his degree in Political Science at the University of Zimbabwe. Do you still run the soup kitchen? We run it on a case by case basis because, in 2013, organizations running soup kitchens reached a collective decision to stop supporting people on the streets. More people just kept cropping up on the streets. Struggling people who had homes starting showing up on the streets looking for support and we needed to be more accountable. It felt like we were forcing people to go to school, forcing them to attend rehab sessions and peer mentorship programs. However, we continued with referrals to drug and alcohol rehabilitation centres and also providing family planning advice. What other projects are you currently involved with? I’m currently working on a gas-related project called Women in Energy. It’s a known fact that for a resource that’s mainly utilized by women, the energy sector is a rather male-dominated industry. Women need heat to cook, and some walk for kilometers to get firewood. Imagine the energy and time wasted! Exposure to fumes from unsafe firewood and paraffin also have adverse health implications. In the rural areas, you find women with gray films over their eyes, cancer of the lungs and other ailments that could have been avoided. I’m out to change that by providing clean, safe and affordable energy sources to these women. As a young girl, did you always know this was something you’d do? I’ve always been passionate about helping the disadvantaged. I didn’t know it was something I’ll be doing full-time. Actually, it only dawned on me recently, when I tried working a full-time consultancy job and I hated it. I realized it wasn’t for me, I simply couldn’t work at something that benefitted someone I didn’t even know, or whose objectives I knew nothing about. I always knew I wanted to help people and I’ve always had a way of balancing several projects at a time. What would you tell that young woman who’s involved in a career she’s not too keen on, but also afraid to venture out? I would say reach out, it’s really surprising how useful people can be if you tell them about your passion. Ask for pointers and referrals, but be very selective on who you talk to about your ideas. When you get the opportunity, introduce yourself and exactly what it is you want to do. Networking is also very important. Who you know is everything! The world has evolved and people are much more open to helping young women. There are organizations, groups, and activities making access to information and networking easy. Take your time, get as much information as possible then confidently step out. There’ll never be a perfect time so you’ve got to start anyway.
Change: What businesses need to remain relevant
The story is told of the CEO who calls his CFO to authorise the travel and associated costs of an expensive training programme for some core members of his team. Aghast at the high cost for the programme, the CFO remarks, “We are spending all this money to train them. What if they leave our company even after we have spent all this money?” The CEO was calm and responded, “Ah, but what if we don’t train them and they stay?” Adaptive thinking, compelling yet versatile leadership, and the notion of a learning organisation are all concepts that are becoming critical in operating and growing a business. A business is an entity that provides a particular solution to the needs of a category of people within a society. How a business chooses to provide that solution can be what distinguishes and especially, profits the business. From the expertise and competencies of your team, to the detail of service delivery, to the form and content of leadership of a business. These should be adaptive. You need to be dynamic Businesses must be adaptive because societies are dynamic. The people that form societies, that is your clients, evolve. Thinking, wants and needs all adapt and as all of these adapt, businesses need to also adapt. Businesses need to make themselves relevant to the needs of that society. The what, why and how of your business needs to be constantly examined because of this dynamism. The biggest challenge is that whilst most businesses believe they understand this, they often fail to practice and actualise it. This is not surprising. Change is difficult and yet change is needed. To change what, how and why your business does what it does is first of all a lesson in humility. Secondly, it is a tremendous exercise in self-examination, and third it will mean an uncertain transition period. I think this is why there is so much resistance to change, it requires all of us to do things in ways that we are not familiar with. And we all know that unfamiliar territories are as daunting as they are risky. But nothing that will grow will do so without a transition period. Metamorphoses: the constant cycle of change Maybe what we need to do as businesses in seeking to apply change, is to simply view change as a growth path. Without change we run the risk of not growing. Even when we change and do not grow, it’s still important to try. We are more likely to grow if we do change because the status-quo is not giving us the result that we want. The problems of today are caused by the solutions of yesterday. And what many businesses continue to do is to provide the solutions of yesterday to today’s more advanced, stickier problems. To be relevant in business, we need to be more open to change, we need to be responsive to change, and we need to actually seek and want to change. This often requires new learning. It often requires bringing in a third party to support you in identifying and then structuring the business change that you need along your value chain. It will then require instituting new work processes, new ways and means –and ultimately it will begin a process of individual and organisational learning. Create your future It is this new learning that actually has the power and the potential to exponentially grow a business. The future is not a place we are going, it is a place we are creating. When a business takes a decision to really change and be more acutely responsive to the needs of their clients and stakeholders, that business has started a process of creating a new future. You don’t create new futures by doing the same thing the same old way. You create a new future from new learning out of an observation and real understanding of what society and our clientele needs from us. This goes further by taking a decision to work with that new learning through the development of better and more responsive products and/or services, ways of working, and systems and processes. The success of that change process is implicitly linked to the core leadership and management team understanding the need for change. Your team needs to desire and buy into change. You cannot play lip-service to change and expect to grow. This speaks to the wider notion of the ability of a leader to inspire her team to see the need for change, to want change, and to execute new change processes, thinking and doing as they daily execute their tasks. This ability to inspire, to motivate, and to support your team to see the positive externalities of the change you need is what stands you out a leader. The power to take people to a place they have not yet being, and getting them excited about arriving there.
The why and how to being an inspirational leader
Let me start by telling you about Julia. After eight years of operations and more than 25 members of staff, Julia was frustrated and exasperation. She deemed that the business was just not viable and decided it was finally time to shut things down. Dwindling revenues and consistently spiraling costs were largely to blame. But it was all supposed to have been so easy. After graduating from University with a LLB, Julia decided that, having studied Law to please her parents, she could now start living her own dream. Julia got qualified and set up her own Montessori kindergarten. Soon enough through word of mouth and referrals, pupils came in. But year in and year out, pupil numbers were not growing as Julia had expected. Teachers too were not as inspired and motivated in their work as she needed them to be. Julia herself needed inspiration. Now, imagine a world where people wake up inspired to go to work. A world where your employees genuinely look forward to the start of business day. Where they look forward to interacting with their colleagues and leader daily. In this world, your employees are constantly and authentically excited about interacting with clients. They see themselves as relevant and are ready to offer premium solutions to the needs of clients with a listening ear and attentive heart. Imagine that. Wouldn’t it be really amazing? In my point of view, this would be seriously valuable. I think we should all seek to make our businesses and workplaces like that imagined one above. I am convinced that one of the ways you can do that is to lead with purpose and direction. You need to know your why of your business, live the why of your business in your operations, and inspire with the why of your business. The Why Let’s start with ‘why’. Why exactly are you in business? What is so distinctive about your business and your organization that it would potentially draw clients and employees to your door step? There are some organizations that people just fantasize working with. There are others that are the preferred service providers of many. There is a reason for this both employee and client deem these organisations to be especial service providers. They are seen as having a unique way of doing and serving. There is something distinctive about their brand and therefore their business. This isn’t something left to chance. The most sought after brands are relentless in their efforts to be responsive to client and employee needs and wants. They clearly understand why they are in business and who they are in business to serve. They are also equally obsessive about serving clientele effectively and efficiently according to their brand values, and doing so consistently and constantly. The How I wonder if Julia, the head of the school above, had thought deeply about the ‘why’ of her business. I also wonder if she had thought deeply about how she would have to operate her business to satisfy that why. Julia probably hadn’t thought deeply about what it takes to create the kind of school that she wanted. This list is lenghty, from organizational values and culture, to parent/school engagement, to away days for teachers, to school administrative policies, to continuous learning for herself and her teachers so that they become authorities in their field, to developing an executive presence for herself. In any business, there are vital peripherals which we must pay attention to. These are beyond the product and service that you sell. The decisive business leader ensures that their business operates at a place of inspired joint value for all its stakeholders. They ensure that their organization is a continuously learning, improving and responding. They ensure that their business is continually enhancing their capabilities, services and products -and inspiring and motivating staff as it does so . And that takes courage It takes courage to inspire, when you inspire you will suggest innovative ways of doing and thinking for the better. In presenting new ways of thinking and of doing, the business leader challenges the status quo. That is why leading effectively often requires courage. Most people will need tremendous inspiration to offer their best and effect an otherwise dormant potential. It will take courageous leadership to draw out that potential. It was TS Eliot who said that only those who will risk going too far can possibly find out how far they can go. The privilege and responsibility of business leadership is in taking calculated risks, within and in spite of your resource constraints, to see how you can more effectively serve and respond to your clients and your team’s needs. That takes courage. But courage is ineffectual without purpose and direction. This is why in business we must know our ‘why’, and gather the courage to demonstrate that why through our how.
“Be realistically audacious” : Teniola Adejuwon on the 500 StartUps accelerator experience
Podozi.com is a beauty ecommerce platform that gives African women access to both local and international beauty brands. Co-founders, Teniola Adejuwon and Wale Babatunde, recently completed a 4-month accelerator programme with 500 StartUps, a leading venture capital fund in Silicon Valley. To date, 500 StartUps has invested in over 1,500 businesses across 50 countries worldwide. Every year, thousands of businesses apply either through a formal application or referral, and after passing 5 or 6 rounds of interviews are accepted onto the programme. Podozi was one of 50 startups accepted for the most recent cohort ‘Batch 16’. With the programme, Podozi worked in Silicon Valley, learned how to take their business to the next level and received a net investment of $100k. In this interview, Teniola shares her experiences with 500 Startups and gives some advice for aspiring entrepreneurs. How did you get involved with 500 Startups? It came as a total surprise. Last year, we were introduced to 500 Startups through an investor who was a personal contact. As my mentor Tara Fela-Durotoye always reminds me, your network is your networth. Previously, the investor had mentioned that although they typically focus on Series A funded businesses or higher, they really liked the Podozi business. So we agreed to keep in touch for when the business grew bigger. Applying to 500 Startups was an aspiration of ours, which we planned to pursue in the future. About a year later, we got an email introducing us to 500 Startups, and that was it. How has being part of the 500 Startups programme helped develop Podozi? We recently completed the programme, so it’s still very early to articulate the full benefits, but being part of the 500 network is like being part of a global family. It’s a lifetime thing, where you grow and evolve. We were exposed to people and ideas from across the world. While we have formally finished the programme, we continue to keep in touch with our batch and the other businesses in the community via a group email. We have a well of resources to draw from and access to mentors who we can reach out to for advice. Throughout the programme, we had opportunities to pitch to hundreds of investors and peers in the startup ecosystem. One of our pinnacle moments was presenting Podozi during the closing ‘Demo Day’. Being able to articulate our brand raised our profile with international peers and investors, which also helped our profile in Nigeria. Also, to be eligible for the programme, we had to (re)incorporate as a U.S. company which gave us access to U.S. specific venture networks and investors. Tell us more about your experience in Silicon Valley as part of 500 Startups Batch 16? Living in California was an interesting experience. Given the 8-hour time difference, we were working from 9am to 7pm U.S. time, then worked after hours to service Nigeria alongside our colleagues back home. It was a demanding but authentic experience of what it means to run a truly international business. All businesses in our batch worked from the same office in San Francisco. This helped develop a spirit of camaraderie, collaboration and shared learning, which is not always a given in most accelerators. We travelled to Los Angeles, New York and other cities across the U.S. which gave us exposure to international best practices and processes. Once you get established processes in place, you’re able to serve your customers better. I’ve always been an advocate of this and Podozi advocates this too. While it’s not always possible to please everyone, I remind my team to put themselves in the customer’s shoes. Empowering the customer is crucial, and something businesses on the continent tend to miss. What advice would you give to aspiring startups and entrepreneurs? Cultivate an attitude of excellence. Being entrepreneurial isn’t about calling yourself the CEO, you need to have a long-term mindset. My first company, Beauty by Nature, ran the Beauty Business Masterclass series. We would teach attendees that no matter whether you’re a nail technician or a self-taught makeup artist, you need to develop your craft and put the right structures or systems in place to support it. That is the difference between a sustainable business and one that burns out quickly. Also, it is not only about funding. Successful entrepreneurs are convinced beyond reasonable doubt about what they are doing. In the past I’ve seen African startups get deterred early on by investor questions about about basic things like their business model or business numbers. If you are not convinced about your product, it will be difficult to enter in, let alone survive in Silicon Valley. It can become quite distracting when your brand gets bigger and your profile increases, so you need to keep focused. As one of my mentors says, ‘the media, awards and accolades will come; just do your work’. What tips would you recommend for making a successful application to an accelerator? Firstly, do your homework. There are funds and accelerator programmes that may be targeted to your industry or geography. Be aware that while some of them are global, their funds might be localised to specific regions. Then, develop a proof of concept. Ideas are a dime a dozen, so don’t just go about touting ideas. Don’t simply try to replicate an idea that works in another country, ensure that it’s relevant to your market. My mentor, Mrs Ibukun Awosika says, “Be the expert of your business – know your numbers and keep your books tidy”. Businesses sometimes rush to launch an app without considering the consumer behaviour in their locality or whether they have the capacity in-house to maintain such. In e-commerce the big question is traction! It’s all about your metrics. Third, be humble enough to admit what you don’t know and be ready to learn quickly. Utilise your resources, prepare in advance and ask as many questions as possible, there’s a wealth of resources out there like Quora to keep you