Facebook Live chat with Anita Ottenhof: How I built a world class hospitality business(Aug 23)
It’s certain that one thing that can make or break your business, is your approach to customer service. Gone are the days of saying “This is Africa” as an excuse to mediocre and bad service delivery. It’s all over Jackie. Join us for a Facebook Live discussion on Wednesday, Aug 23rd, with hospitality and customer service […]
Anita Ottenhof: Bringing world-class luxury to Accra through Villa Monticello
[bctt tweet=”We look for the very best talent and often for us that has happened to be a woman” username=”SheLeadsAfrica”] Villa Monticello is Accra’s premier luxury boutique hotel. It’s run by a team that comprises mainly women in leadership positions. One of them is Anita Ottenhof, she’s the Deputy General Manager at VM with nearly […]