How to Spot and Manage Employee Personalities
We all say that we want to be leaders but many times we forget that to be a successful manager, you must learn to adapt your leadership style to suit different types of employee personalities. Employees have a range of behaviours ranging from normal to extreme. When confronted with these different personalities, managers sometimes aren’t […]
Webinar with Afua Osei & Yasmin Belo-Osagie: How to keep your business afloat – Online or Offline
With the stock markets plunging, COVID-19 cases rising, and global economies bracing for the worst, businesses are struggling to deal with the interruption of their operations. We understand how hard it is for small business owners to thrive during these trying times, and for employees to stay safe while keeping their jobs. While no one […]
Dear Entrepreneur. It’s time to develop a Global Perspective
I’ve called 2019 the year of global distinction, and I believe we are in the most exciting period in recent history. In fact, I’ve called this the era of creative distinction knowing to birth and leading with your innovation is a key to global distinction. One of the things which distinguish the likes of Apple, […]
Dear employee, what’s your leadership distinction?
Every year for the last few years I’ve called a year a particular name. 2016 was called the year of outstanding distinction. 2017 the year of creative distinction, the year 2018 was the year of cutting edge distinction and 2019 I’ve called the year of global distinction. There’s an unprecedented political, economic, socio-cultural and technological […]
8 Great Ways For Bosses To Treat Employees Better
Everyone wants to be treated well. This is most especially at work – all employers want to have great treatment from their bosses. Nobody wants to be treated as though they are not human. Toxic environments as a result of disorganized hierarchies and office politics make it hard for employees to be productive. Therefore, to […]
What is your next employer looking for?
Employers have a certain type of candidate they need to join their organization. Opportunities will open up, and you will be among those seeking (and eventually chosen) for that role. This article shares what the employer is looking for as well extra tips on what you also need to avoid or stop doing if you […]
10 tips for excellent customer service
[bctt tweet=”Customer care can make or break a business, here are 10 tips to win at customer service” username=”SheLeadsAfrica”] Do you remember the last time you had an unpleasant experience with a service or product? Of course, you do. As paying customers, we’re looking to get value for our money. Yet we may find that […]
10 things nobody tells you when you’re a new manager
I thought I was ready when I took on my first ‘official’ management role as a performance manager. I had technical ability (I’d undertaken a good deal of additional, unpaid supervisory work, under the guise of ‘development opportunities’ prior to that) and I had a professional attitude so I thought I was good to go. […]
Five types of employees you want to fire immediately
We all have that one person in our squad or team that we could live without. They want the worst for you, but you want the best for them. You want a team as synchronized Travel Noire‘s, they want a mosh pit. You’re thinking savings, they’re thinking spending. In short, you two are on different pages. […]
5 legal issues startups should think about within 6 months
Developing a new idea, creating a website and customers are all the exciting things about building a startup but dealing legal issues will never be on a founder’s top ten list. Unfortunately, a strong legal foundation is necessary in order to build a growth company and not taking care of these important issues can keep […]