Fatima Babakura: Social Media Made Our First Collection Successful
Fatima Babakura is a 21-year-old final year student at McMaster University and the founder and creative director of Timabee, a luxury accessory brand which she created out of her passion for sketching designs. Within 3 years of starting the business, Timabee has won a best fashion brand of the year award. Fatima has also been listed among 22 women redefining luxury in Africa by the Lionesses of Africa group, and has also received the WEF “Iconic Woman” award in 2017. Her passion for women and girls has inspired her to continue to grow Timabee, as well as start other businesses that would create job opportunities, especially in Africa. She is also the co- founder of Signature Boutique in Canada, a multi-brand boutique that aims to showcase the works of African based designers to the world. Fatima enjoys cooking, traveling and sharing her success story. [bctt tweet=”I have always loved accessories and handbags” username=”SheLeadsAfrica”] What inspired the Timabee brand? I have always loved accessories and handbags. Growing up, I remember being called “mummy’s handbag”, not because I followed her everywhere as that title would suggest, but because I was always holding my mother’s handbag when we went out together. I guess it was only natural that after I sketched a handbag, I became very curious to see it come to life. That is how Timabee started. What other services do you offer? Timabee currently has a bespoke section that allows the client to be a part of the design team for their handbag. You get to pick your leather, style and a whole lot more. I think it’s really cool. Do your services include any form of offline transactions or are they strictly online? Kindly tell us how the sales chain works. Being a full-time student and juggling a business doesn’t allow much time for offline interactions but I find ways to work around it.We have events from time to time and I also offer one on one bespoke sessions, depending on my availability. I am responsible for the bespoke side of design, amongst other things, so my schedule definitely affects those sessions. [bctt tweet=”With everyone being on social media these days, it is the best way to connect to a wider audience” username=”SheLeadsAfrica”] What are the major social media channels you make use of? Instagram and Twitter. Instagram is our first love. It made our very first collection a success. What has been the most challenging moment on social media so far? So far we haven’t had any challenge’s with social media, thankfully. What would your response be to someone who is contemplating whether or not to use social media as a marketing tool? I think it is a very great tool and it is inexpensive too. With everyone being on social media these days, it is the best way to connect to a wider audience. I would definitely say do it! Are you in the fashion accessories industry? Share your story with us, let us know more about you and your story here.
Oluwaseyi Bank-Oni: Digital Marketing Is Taking Over Rapidly
[bctt tweet=”Everyone can afford to take advantage of digital marketing services.- Oluwaseyi Bank-Oni” username=”SheLeadsAfrica”] Oluwaseyi Bank-Oni is currently the Senior Account Manager at Nigeria’s foremost digital marketing agency, Webcoupers. She has successfully worked with several brands and has helped them achieve digital footprints on the web. In this interview, Oluwaseyi gives us exclusive insights into why small business owners need to incorporate digital marketing services into their sales strategy. Tell us a bit about yourself & your background I’m a 25 year old branding powerhouse! A slightly eccentric creative genius, obsessed with the color pink and a Nigerian woman on the rise. I spent my childhood and high school years in Nigeria after which I moved to the States for the first half of my undergrad. I then moved to Canada where I completed my Bachelor’s degree in Economics as well as a certification in Business Analysis. Followed by a few years of work in the financial sector. Eventually I became quite jaded, packed my bags, and moved to France last year to attend Business School where I received my MBA with a specialization in Marketing & Brand Management. I just relocated to Nigeria a few months ago, and I am currently the Senior Account Manager at Nigeria’s foremost digital marketing agency, Webcoupers. Why did you decide to come back to Nigeria? I never wanted to leave in the first place! Nigeria has been experiencing a brain drain for a while now but all we do is complain. Those abroad refuse to return while those on the ground want to flee! So who is left? A lot of people don’t see the digital landscape in Africa as viable and I knew I had to play a role in changing that narrative in my own little way. You are either a part of the problem or a part of the solution. I decided it was time to become a part of the solution. That being said, having 24/7 access to pounded yam may or may not have played a role in my decision. Having worked on several marketing campaigns for major brands, what would you say to those who are yet to optimize digital marketing to grow their businesses? It’s 2017 and there is a 99.99% chance that your target market is online, what are you doing? From personal experience, I find a lot of key decision makers in Nigerian businesses are not as open minded as they would like to think. They would rather play it safe and splurge on traditional modes of advertising which don’t even produce trackable results, while neglecting the digital side. That’s not to downplay the importance of non-digital mediums but can you tell me how many people viewed a particular physical billboard yesterday? Probably not. But I can tell you how many people viewed an online ad banner, clicked on it and made a purchase after seeing it! That’s the power of digital. Businesses are literally stagnating their growth by refusing to key into digital marketing vehicles. [bctt tweet=”Digital Marketing is scalable to fit any budget. – Oluwaseyi Bank-Oni” username=”SheLeadsAfrica”] What are the various aspects of digital marketing services that small business owners can leverage on? The wonderful thing about digital marketing is that it is scalable to fit any budget. From the frugal university student selling jewelry on the side to earn extra income, to the massive multinational firm spending the big bucks to drive sales, everyone can afford to take advantage of digital marketing services. Social media Without getting too technical, I’ll discuss a few simple ways SMEs can utilize digital marketing to drive sales. It goes without saying that establishing a social media presence and providing engaging content is imperative. Word of mouth We all know of “Word of Mouth”, but what needs to be leveraged is “Word of Mouse”. This is essentially free advertising by connecting with and building a network of brand loyalists who will help spread the word about their products or services online. With over 70 million Nigerians using the internet, the click of a mouse on social media can get you in front of your target consumer faster than any mouth can. Targeted ad’s Another way is by running targeted ads on social media platforms. You don’t need a big budget or a formal education to get these up and running. Most social media platforms offer a lot of free learning resources to assist you in getting your campaigns up and running. Easy-to-use tools like canva can aid you on your creative journey where you can design colorful engaging ads to appeal to prospective clients. SEO Ensure your website is SEO optimized. SEO stands for Search Engine Optimization, and what that means is you want to boost the visibility of your brand when words relating to it (keywords) are searched for. There’s a popular saying that the best place to hide a dead body is the 2nd page of Google. Seriously, no one checks there. It is estimated that 75% of users never scroll past first page results; The first page is where all the action is and this is where your business needs to be. This does not happen overnight and takes a bit of dedication. But, by using relevant keywords, consistently churning out pertinent content and also having links to your website shared on other sites, small businesses can boost their SEO ranking to drive traffic and sales. If you’re not too keen on trying these out yourself, enlist the services of a digital agency and get on it fast! Some people think digital marketing is expensive. What is the average amount that a small business owner needs to run a digital marketing campaign? There are so many myths surrounding digital marketing. I frequently ponder on where they emanate from. There is no “average” amount as strategies and requirements vary from business to business and campaign to campaign. For example, you can run online ads for various types of campaigns for less
7 investments that may make it easier for you to trade across Africa
[bctt tweet=”Africa could be the largest free trade area in the world but there are significant barriers to be removed” via=”no”] Africa could soon be the largest free-trade area in the world. This is if the African Union’s Continental Free Trade Area (CTFA) stays on track to be operational by the end of this year. Once up and running, the continent-wide free trade zone could lead to a 52 percent ($35 billion) increase in intra-African trade within the next 5 years, according to the United Nations Economic Commission for Africa (UNECA). The UNECA’s Stephen Karingi, who heads their Regional Integration and Trade Division, says “boosting intra-African trade is the most effective way to speed up Africa’s economic transformation.” Speaking at the recent Africa Session of the Aid for Trade Global Review 2017, Karingi added that “trade contributes towards industrialization and structural transformation.” Increasing intra-African trade – which reportedly stands at 13 percent – will require the removal of certain barriers in order to improve connectivity, including improvement of custom procedures, reduction of transit and other trade costs, and, importantly, development of reliable transport infrastructure. Join Altair Monarch for data-driven financial growth and innovation altairmonarch site Here’s a look at some of the inroads that have already been made in the expansion of Africa’s rail, road, and port networks to connect the fragmented African market: The Ethiopia-Djibouti Rail Link This year saw the launch of the first fully electric cross-border railway in Africa. Linking Ethiopia’s capital Addis Ababa with Djibouti City – a stretch of more than 750 kilometres – the new line will incredibly cut travel time between the two countries. Running at 120km per hour, the rail journey, which lasts about three to four days by road, now only takes 12 hours. Each freight train reportedly transports the same cargo as 200 trucks, with the cost reduced by a third. The line, which cost $4.2 billion, is a significant step towards elevating the poor levels of trade between African countries. Ethiopia plans to construct another 5,000 km-long network of rail by 2020, linking to Kenya, Sudan and South Sudan. The Trans-African Highway Envisaged more than 40 years ago by the United Nations Economic Commission for Africa (UNECA), the Trans-African Highway is an ongoing network of highways intended to connect all corners of Africa from north to south, east and west. The ambitious plan, first proposed in 1971, is aimed at boosting internal trade on the continent by building nine roads linking major cities across Africa. Those networks would collectively measure nearly 60,000km. While progress has been slow, the completion of this project will mark a new day for intra-African trade. One of the nine planned roads is already complete – the 4,400km Trans-Sahelian Highway which runs through seven countries, connecting Dakar, Senegal to Ndjamena, Chad. While more than half of the network has been paved, maintenance remains an issue. Conflicts in countries such as the Democratic Republic of Congo, Sierra Leone, Liberia, and Angola have led to both the destruction of some highways and hampering of construction. Doraleh Multipurpose Port Djibouti recently opened its new 690-hectare Doraleh Multipurpose Port after two years of construction. The $590 million project, one of the most advanced ports on the continent in terms of facilities, can handle almost nine million tonnes of cargo per year. Despite its small size, Djibouti is one of the important trading hubs on the continent, thanks to its convenient geographic location of connecting Africa to Asia and Europe by sea. Ports in the tiny East African country of less than a million people receive the bulk of cargo from Asia, followed by Europe, and then Africa. West Africa Regional Rail Integration A group of West African countries and mines have poured significant investment into an ongoing extensive rail project which will boost trade in the region. When completed, the track will be 3,000 km long and connect Niger, Benin, Burkina Faso, Côte d’Ivoire, Ghana, Nigeria and Togo. The network will add newly built tracks to existing ones which will be upgraded. This project will greatly benefit landlocked countries like Niger, which face constant transport problems. The country largely relies on its neighbors’ seaports and road infrastructure to carry its imports and exports. The West African Regional Rail Integration project is a response to the need for better infrastructure and reliable transport to move minerals from one West African country to another, and from the mines to major ports. Bagamoyo Port With its Port of Dar es Salaam, Tanzania is among the major trading hubs in Africa. Now the East African country is aiming to take things up a notch with the development of Bagamoyo Port, which is set to cost $11 billion. While the new Tanzanian government has paused construction to focus on revamping other ports, Bagamoyo is set to be the biggest port in East Africa when completed. It will handle 20 million containers a year, more than double the capacity of the Port of Dar es Salaam. If everything goes as planned, Bagamoyo will boost Tanzania’s reputation as a trading centre for its landlocked neighbors such as Zambia, Rwanda, Malawi, Burundi, Uganda and the Democratic Republic of the Congo. The East African Rail Masterplan Billed as Kenya’s largest infrastructure project since independence, the first section of the $13.8 billion railway officially opened in June 2017, connecting the capital Nairobi with the port city of Mombasa. The train will shorten travel time between the two cities from 12 hours to four, with freight trains set to carry 25 million tonnes a year. The East African Masterplan will eventually extend to Uganda, Rwanda, South Sudan, and Ethiopia – a move that will further strengthen trade relations between the East African neighbors. Sponsored post
Want to be a kick-ass entrepreneur? You must first become an employee
[bctt tweet=”Not everybody can become a successful entrepreneur without undergoing some level of training” username=”SheLeadsAfrica”] Early this year, I had a conversation with a colleague, and we both agreed that the ultimate goal of most millennials was to be their own boss. According to a survey that was conducted by America’s Small Business Development Centres, over 61% of millennials believe the best job security comes from owning your own business. In my opinion, this is a welcome development. More entrepreneurs mean more job creation which in turn leads to an even distribution of wealth, hence reducing the household to poverty ratio. Having said that, it must be stated that not everybody can become a successful entrepreneur without undergoing some level of training whether as an employee or receiving formal (or semi-formal) education. It is quite impossible for you to suddenly acquire the skill set required to become a successful entrepreneur without learning from someone. Presently, there is an ongoing, albeit subtle, disparagement of people working as employees. The condescension is astonishing, you wouldn’t believe it. Employees are now seen as sell-outs; people with little or no ambition. In their haste to put down employees, most people forget that the most successful entrepreneurs in the world were once employees. And the reason for their success can be partly attributed to the skills they acquired while working under someone. [bctt tweet=”Most people forget that the most successful entrepreneurs in the world were once employees” via=”no”] I came across this quote by President Donald Trump which I think is very apt for this post, “Watch, listen, and learn. You can’t know it all yourself. Anyone who thinks they do is destined for mediocrity”. In the same vein, you can only be a great leader by being a follower. Working as an employee can provide you with tools that you need to start-up your own company. Network Business contacts and networks don’t magically land in your laps. You have to make a conscious effort to put yourself out there. By working as an employee, you are able to access the pool of professionals and resources you will need in the future. Never underestimate the power that comes from knowing people and having connections that will act as your referral sources when you do start your business. Experience This cannot be over-emphasized. One of the key reasons why most start-ups fail is because the entrepreneurs didn’t have the necessary experience or knowledge about the sector. A friend who wanted to start a clothing line had no idea what such venture would entail. Her solution was employing someone who had experience. The danger with this is that you are essentially running a business where you know nothing, thus leaving yourself open to failure. Confidence and clear communicator When you learn a skill and have mastered it (by doing it over and over again as an employee), there is a confidence that comes with the knowledge that you are a pro in that particular area. For instance, working as a sales personnel in a manufacturing company. As a sales personnel, you had to learn how to sell a product. By doing this over a period of time, you become very good at it. When you eventually start your own product line, you are already a master of sales and this brings a certain level of confidence. As an employee, you had to learn the art of good communication, what good communication looks and sounds like. Being able to communicate effectively makes a major difference, and this is a skill you will need when you start employing people. Learning the art of budgeting Truthfully, you don’t need to be an employee to learn how to budget your expenses. However, as an employee, you may have noticed that in order for a company to run effectively, funds have to be allocated for various activities. You learn how to achieve more with less, and how to organise and think creatively. This is important because not all startups have huge capital to invest. You will need to do the important stuff with the little you have. Avoid mistakes There is nothing as beautiful as learning from the mistakes of others, especially for entrepreneurs. So, as an employee, you would have noticed the flaws and the loopholes in the business. This will serve as a guide such that when you start your own company, these flaws and loopholes will be avoided. So, these are the reasons why I believe that one of the best things an aspiring entrepreneur should do before starting up his/her company is to first work for other people.
How to build a profitable creative business
[bctt tweet=”@ChristineArhu shares six tips she used to grow her creative business after a string of failed businesses” via=”no”] Congratulations! You’ve decided to take the leap to become your own boss and entrepreneur! But wait, what exactly is it you want to do? I’m guilty of not knowing what I wanted to do with my life. In college, I took liberal arts as I just kept changing my major. After college, I became a mother and therefore stayed home with the kids. This really frustrated me a lot because I was used to working and depending on myself. So I decided to start a jewelry business. That business failed as I wasn’t making any profit and I had no clue how to use social media to my advantage. So I started a VA company and that didn’t work out either! I then decided to get a real estate license and after failing the exam twice, I gave up (you see the pattern here…). I was still confused as to what I wanted to do in my life. With all the failed businesses I started, I felt like such a failure! However, I kept asking myself why I couldn’t start and have a successful business. Why do I keep failing at all the businesses I start? What do I need (besides capital) to start and maintain a successful business? Then it hit me, I was basically trying to start businesses that I had zero interest in and I was doing it for the sole purpose of making a profit. I had no purpose and zero passion. Yes making money is important, but you need to be passionate about the business you are doing. Realizing this, I sat down and really discovered what I was good at. And that was graphic and web design. So I began my journey as a Brand Designer and I haven’t looked back since. So how do you create a profitable creative business? Let’s dive in…. 1. Write your personal mission statement The reason I say to write your personal mission statement first is that you have to know why you want to be a creative entrepreneur in the first place. By doing this, it will make it easier for you to narrow down your niche and clearly define your brand. If you haven’t figured out what you want to do, write down a list of your strengths and weaknesses. Next, write down what other people ask you for help with or what they say you are good at. Then look at the two lists and see which characteristics coincide and bam you’ve found your business! Download my free personal mission statement worksheet. [bctt tweet=”You have to know why you want to be a creative entrepreneur in the first place” username=”SheLeadsAfrica”] 2. Find out who your target market or niche is It’s important to know who you are trying to attract as potential clients. Why? Because being unclear as to what your services are will bring in clients and projects that you’ll hate! When I was first starting out as social media and business coach, I took projects for the sole purpose of earning an income and ended up hating the projects! After really looking into strengths and weaknesses I was then able to narrow down my niche. Having a niche helps cut down the guess work in your services. When you are first starting out as a creative business, you will want to offer all kinds of services under the sun! By choosing a niche, you create a clear path as to where and how you want your business to grow. 3. Write your goals Writing down your goals is like writing down a road map for your business. Honestly, I prefer to write down my business goals rather than creating a business plan because once I finish writing the business plan, I file it and forget about it. With goals, I can divide them into two major parts; long term, and short term. From there I then write down my yearly, monthly and weekly goals. I constantly refer to my business goals worksheet just so I know I’m keeping track of things and know where I stand in my business. Don’t make your goals complicated either. Be realistic with your goals and think of them mini business plans. Write down everything from business expenses to your projected income. [bctt tweet=”I prefer to write down my business goals rather than creating a business plan – @ChristineArhu” username=”SheLeadsAfrica”] 4. Create, create, create What do I mean by “create”? Create products, services or packages that will earn you an income. That’s the whole point you started your creative business right?! Some ideas of products are e-books, webinars, email series, and e-courses. These are known as passive income streams for they continuously make you money even while you sleep. Services can include web design, social media management and graphic design, photography and coaching. These services are pretty self-explanatory. Wherever your strong suit lies is what you should focus on to get clients Packages are a form of services you would offer to your clients like different coaching services with different prices. These are on terms such as monthly, every 3 months, 6 months or intensives/retreats that you could do twice a year. 5. Blog Blogging is crucial for your creative business because it helps you get clients and create a following to which is very beneficial to your business. Blogging is not easy but if you put the effort and consistency it will pay off. When I started blogging, I was not consistent at all because first I hadn’t chosen a niche and I had no editorial calendar. After I was able to narrow down my niche, I then was more consistent with blogging. Knowing who you serve helps you create and research content for your blog so as to create a following and attract clients. It’s crucial to remember to engage your readers by replying back to
Lessons from Chenesai: How to be authentic organic entrepreneur
[bctt tweet=”Entrepreneurship is not just an activity, it is a lifestyle committed to the development of the dream” via=”no”] Being a successful female entrepreneur in Africa’s current economic and cultural context is an arduous journey. Calling organic entrepreneurship impossible Despite being a marginalised group, women entrepreneurs in Africa have great potential to positively impact the economy of the continent. It is time, we as women discussed credible models for emerging entrepreneurs as well as winning solutions in womenprenuership. Here are some key principles I have learnt along my path pushing the clothing brand Chenesai, it’s still a journey I continue walking in confidently despite the challenges which I emerge from more determined. I’m an avid believer of sharing skills of the trade with my fellow womenprenuers in the continent. 1. Define your vision. Vision is born from action. Engage your ideas and define your vision. One must be able to fully conceptualise how their brand will operate and relate to consumers at its pinnacle. An entrepreneurial spirit becomes paramount to sustaining this vision and seeing it through to the climax. Entrepreneurship is not just an activity, it is a lifestyle committed to the development of the dream. It is an attitude, a psychological and physiological engagement completely dedicated to achieving the ultimate goal. So, how does one afford the luxury of investing in that dream? 2. Be your own capital and collateral. Believe in yourself enough to invest mind, body, and soul in your vision. Capital remains the main challenge that continues to dominate the dialogue on entrepreneurship in Africa. The solution to this is to start where you are and with what you have, then work your way upwards. Pessimists may be quick to dismiss this view citing that a few dollars cannot start up the multi-million empires they desire. However, to be an entrepreneur you need to always see the glass half full instead of half empty. When I started Chenesai, I transformed my study into my factory. I did not even own a sewing machine, so I offered the space to a design student in exchange to use her machine for my designs. From the arrangement, I saved up to purchase my own machinery. In the four years, I have been working on Chenesai, there hasn’t been a single day where I had extra capital to bankroll my projects. I’m continuously searching innovative ways to develop at each stage as I go along, that is my capital. Quid pro quo deals are an effective way to secure services and inputs you may require. Find what services you can offer in return for products and services you need from others. Securing a loan may seem like a necessity for your business but what this essentially entails is that your activities and course are determined by your commitment to repaying the debt. Organic growth allows you to make mistakes, learn, improve and expand. [bctt tweet=”To be a successful organic entrepreneur you need to always see the glass half full” username=”SheLeadsAfrica”] 3. Be solution driven You don’t have enough time to dwell on challenges. Perfection is a myth so act! As Motswana female tech entrepreneur, Rapelang Rabana puts it, “the most powerful ideas come from solving your own problems.” It is important to never think of challenges, I live in solution mode. I had to do most of the work by myself, in the beginning, I could not afford to employ a trained designer. Instead of giving up and holding the “challenged” placard as justification for failure, I thought innovatively, tapped into the unqualified resource pool and trained my first employee from scratch. Because I personally trained her on all the essentials of my business, she thoroughly comprehends my vision and works well to complement my efforts. The idea is to consider your surroundings and continuously devise effective strategies to utilise resources and opportunities to power up your business. 4. Possess an autonomous mind Entrepreneurship is a test on your mental state. Keep your mind clear. This should be established from the onset and maintained throughout the running of the business, it must become a lifestyle. For one to be able to make effective decisions, they should have as much control of the factors in play as possible. Limit obligations and understand that it’s a long and lonely walk. Refrain from engaging in relationships, friendships, activities and commitments that will affect the course of your business negatively. Every activity you partake in must bring growth to your entrepreneurial spirit or feed into the vision in some way. [bctt tweet=”It is important to never think of challenges, I live in solution mode – Chenesai @Inspire2Aspire” username=”SheLeadsAfrica”] 5. Honour your time Put a price tag on your time, maximise every hour, minute and second of each day operating on 100% productivity. You are expected to wear different hats as you grow your enterprise, as such your time is gold. When I made the decision to venture into Chenesai, I left my job at one of Zimbabwe’s top law firms and settled on a much smaller one to afford me the time I need to invest in my dream. I now work 3 days a week and the rest of my time is dedicated to my brand. If you need to keep an 8 to 5 job, then every minute outside of work must be accounted for. Create and own your flexibility outside of the office or workplace and make the time for the business. 6. Tackle the gender barriers Finally, for now, the strategic deviation has got to be embedded in your DNA if you are looking to succeed. While we continue to work to address cultural structures that deprive us (women) of several opportunities, we do not have the luxury to wait for things to change. We need to actively find ways to get around the issues we face as women entrepreneurs. Find inspiration from your multiple roles and where you can, merge them with your passion. For example, as
Public Relations vs. Advertising
[bctt tweet=”In PR, The “public” is anyone who ever has/will form an opinion about the client” username=”SheLeadsAfrica”] What is Public Relations? Public Relations is a strategic communication process that builds and manages mutually beneficial relationships between Organizations and the Public. The “public” is anyone who ever has or ever will form an opinion about the client. These could include clients, potential clients, members of the community, the media, online fans etc. Public relations success requires a deep understanding of the interests and concerns of each of these and how to effectively address them through Publicity. What is advertising? Advertising is the act of announcing, praising or drawing attention to a product, service or event in a public medium in order to promote sales or attendance. What are the similarities between Public Relations and Advertising? PR agencies and advertising agencies share the same goals: promoting clients and making them seem as successful, honest, important, exciting or relevant as possible. But the paths to achieving this are different. [bctt tweet=”PR & advertising agencies share the same goals but different paths to achieving them” username=”SheLeadsAfrica”] How is Public Relations different from Advertising? Newspapers, radio and TV stations (especially local ones) are always looking for fresh story ideas, particularly those with a “human interest” angle. A PR professional crafts press releases resembling a compelling news story, making it clear why his client’s product, service or personal history is important. The goal is to fulfill the journalist’s requirement for news while enhancing the client’s image in the public eye. PR agencies, as opposed to advertising agencies, promote companies or individuals via editorial coverage. This is known as “earned” or “free” media stories appearing on websites, newspapers, magazines and TV programs as compared to “paid media” or advertisements. Since advertising is paid for by the client, it is thus viewed with skepticism. Articles or TV appearances in respected publications have the advantage of third-party validation and are generally viewed more favourably. Another huge difference is the price. Public Relations in the media is free if done directly by the company. PR firms also charge monthly retainers or can be hired for specific projects. Advertising can be very pricey when you figure the cost of the space or time plus the creative designs and production costs. And most advertisements need to be repeated several times before the consumer can be influenced. Publicity has greater longevity than advertising. An article about your business will be remembered far longer than an advert. Publicity also reaches a far wider audience than advertising generally does. Sometimes, your story might even be picked up by the national media, spreading the word about your business all over the country. [bctt tweet=”An article about your business will be remembered far longer than an advert” username=”SheLeadsAfrica”] Advantages of Public Relations over Advertising Advertising builds exposure whilst Public Relations build trust. Advertising leaves a sceptical audience whilst public relations because of its endorsement by the media, validates and legitimises the audience. Because it’s in their best interest to sell you more ads, advertisers tell clients what they want to hear whilst PR people who deal with crises, image enhancement and creation of long-term relationships, where your story often must be accepted by others (the media) before you obtain recognition, will tell you what you need to hear. Advantages of Advertising over Public Relations Advertisers maintain creative control of output whilst Public Relations has no final say in output which rests in the hands of the media. Advertising uses visuals whilst Public Relations use language for persuasion. With Advertising, you are guaranteed of a placement in the media platform but with Public
Nkechi Adimora: 5 things that kept my business running during the recession
Nkechi Adimora is the CEO of Ozi Express, a logistics business she started with her husband a little over a year ago. This startup is focused on local delivery of food, parcels, and errands within the city of Abuja, Nigeria. Prior to this, Nkechi has run businesses ranging from retailing authentic human hair, a mobile clothes and accessories boutique, and a food vending stall. Although Nkechi’s educational background in International Relations and Development gained from Sussex University and School of Oriental and African Studies (SOAS) London seems a little different from her savvy and quest for business, she has successfully integrated these skills to ensure she runs her logistics business with class and excellence. The young CEO shares with us some key things to note while keeping your startup running during the recession. [bctt tweet=”I adopt the ‘customer is always right principle’ because my main goal is not money” via=”no”] My employees Let us be honest while it is somewhat fulfilling to become an employer of labor, it is getting increasingly difficult to find good employees. Somehow it seems like everybody wants to earn money but nobody wants to work. My employees are not the best but they all have one thing in common -they are very hardworking. The business needed a lot more effort to keep customers which meant that we had no room to mock about especially since we now have an almost saturated market for delivery business. But they wake up every day and self-motivate themselves to work – and this helped us through the recession. [bctt tweet=”My employees self-motivate themselves to work – this helped us through the recession” via=”no”] Loyal Customers I began the business handling the customer relations myself – this meant that despite my regular day job, I spend an enormous amount of personal and family time responding to customers and ensuring that they were satisfied with the service I am providing. Now I love speaking to customers – and sadly I feel that nobody can handle my customers like I do. This is because I can instantaneously take decisions in order to ensure customer satisfaction such as offer discounts, deal with complaints immediately and appease customers whenever my employees have delayed a delivery/errand. I also always adopt the good old ”customer is always right principle” because my main goal is not the money but rather to keep them coming back to me. I had years of customer service related training and work experience right from when I was in University – from being an International Student Ambassador to call centre jobs in corporate companies where I sharpened my Customer Service Relations (CSR) skills to the core. Accounting Now, this is one area where I am still not an expert in but I realize you do not need to be an expert to do simple numbers. I am very strict with monitoring the accounts (which I do myself). I keep a simple spreadsheet which helps me track my daily income and expenditure. And this year when the recession really hit, I administered cost-saving strategies so as to keep our costs as low as possible in order to maximise profits. Pricing When I initially started I offered very low prices for even far distances. In the new year, we announced a price increase to our customers which was between 100 – 200 naira. Unbelievably, we lost a lot of customers even though the majority of them understood the reasons for our decision. But of course when you lose some you gain new ones and this was our case. We had to ensure the price was right so that we do not end up running a charity business. Supporting Small Businesses Every small business or start-up in Nigeria already understands that the environment is very unfriendly to our business. With this in mind, I consider small businesses when I want to offer discounts to my loyal customers. It’s simple. If food company A has a product for 5 naira and my delivery cost is normally 5 naira, it does not make sense to me to charge him or her 5 naira for delivery. In such cases, I am usually willing to charge 2 naira for delivery. In my opinion, I am also contributing to support small businesses to achieve their dreams. A lot of my customers now are startups/small businesses who have negotiated affordable prices for delivery that they feel their customers will be happy to pay (although not in all cases). Generally, in business, people only think of how much they can make out of it. While this is not in itself a bad thing, I think that money should be the second thought – crazy as this sounds. The first thought could be passion, filling a gap or meeting a need…then comes the money. Ozi Express is on Instagram as we continue to leverage on innovative ways to support businesses and grow our clientele.
Financial affairs in freelancing
[bctt tweet=”Like any business, freelancing has its peak seasons and its low seasons. Know them” username=”SheLeadsAfrica”] So, you delved into freelancing. You jumped head first (or first dipped your toes, whichever works for you) into being your own boss and now nothing can stop you from working in your pyjamas. First of all, big hearty congratulations. Not many make it past opening a freelancing account somewhere, let alone enlist clients. And now that we have gotten the pleasantries out of the way, let us get into the nitty gritty. The big girl stuff. Mogul business. It is essential that you realise that like any business out there, freelancing has its peak seasons and its really, and I mean, really low seasons. This being said, it is essential that finances line up throughout these seasons. Let’s get to it. Know your market This is the basis of any business, and it applies even in online businesses. Knowing when the seasons’ peak and when they fall is essential in managing your money. In academic writing, for instance, seasons pick at around March-April, August-September and in December, which is the end-of-semester months. If one is freelancing designs for say, at a corporate company, it is essential that you understand their fiscal year and how they pay or contract employees then. Know your worth Some people may have you believe that since you are freelancing your services, they have to pay less that is required. Knowing the pricing on your product and service is crucial in you making profits, in the long run. So, do not undervalue or overvalue yourself. [bctt tweet=”Know your worth as a freelancer, do not undervalue or overvalue yourself” username=”SheLeadsAfrica”] Factor in your expenditure Granted, there is not much revenue that you put in when freelancing unless you are renting office space. Your internet plan, however, will straight out flatten your morale if you are not careful. Choose an internet plan that is affordable for you, and that you know you can easily manage even when literally no clients are coming through because it will happen. Ride the wave High seasons in freelancing are really high, and what goes up will hit rock bottom with the same momentum. When that tide comes in, ride it like your life depends on it. Work through the day and night, stock up on coffee or energy drinks, never see outdoors, whatever it takes, stock up on that money (just remember to factor in self-care, of course). Stock up on some emergency cash Yeah, things happen. Your regular client finishes school, your contract ends, life goes on. Set aside some money for an emergency just in case your bank account is depleted. This actually goes for all businesses. It is standard. Follow the 50/30/20 rule on cash Personal financing is basically what will take you through freelancing. Know what you are spending your money on, track your receipts, cut down on the ‘for show’ products, and follow the 50/30/20 rule. 50% of your income is used on basic expenditure (like rent, food), 30% settle your debts and maybe a few luxury products, and invest with the 20% that remains. Or, follow this SLA guide prepared to cushion you from spending everything. Network, network, network Even in the low seasons, remind your clients that you are available, and ask them to refer you to other clients. Networking and good service are crucial in this business. If you are working in your pyjamas and at the convenience of your home all day, something has to give. [bctt tweet=”Even in the low seasons, remind your clients that you are available” username=”SheLeadsAfrica”] That said, like in any business, consistency and good product/service will bring you the money. Personal financing will ensure that the money sticks with you. Happy freelancing #MotherlandMoguls!!
6 digital marketing myths you need to stop believing
[bctt tweet=”Conduct your research and prepare a digital strategy that works for your business” username=”SheLeadsAfrica”] Digital marketing used to be a thing of luxury but now it’s a complete necessity in order for brands to stand out. There are some myths surrounding digital marketing that could be holding back most entrepreneurs from maximizing output and engagement online. Some of the myths were once true but need to be revisited once again and some were just not true, to begin with. Here are a few: Myth #1: “My business must be on every social platform” Social media has become a very important tool for many businesses but that doesn’t mean you should be on every platform. For instance companies with technical service offering would succeed best on LinkedIn, Twitter, YouTube and Facebook rather than Pinterest and Instagram while fashion related business would do well on Instagram and Pinterest. It can be time wasting to update all social media accounts with fresh, relevant and regular content so it’s better to focus on 2-3 platforms that will give you results than keep track of many platforms which won’t provide results and your target audience isn’t necessarily there. Use this guide to find out which social media platform is best for your business. Myth #2: ”It’s all about followers” There are a lot of goals and metrics that you can establish when creating your digital strategy like page views, followers, likes, comments. They are great but such can be misleading. Go a little bit deeper than that, look at the time spent on your website, abandoned cart (if you have an e-commerce site) and more importantly conversion rates. How many of those who view, comment or like on your social media become paying customers? [bctt tweet=”Goals and metrics are great but such can be misleading” username=”SheLeadsAfrica”] Myth #3: “Boring industries can’t benefit from digital marketing” Rest be assured that whatever industry your business is in, your targeted customers are bound to be online somewhere. Don’t be fooled into thinking that your product or service isn’t too exciting or glamorous for you to profit from social media. It’s a matter of finding the right people to offer your product or services. “You’re only boring to those who aren’t in your target market.” – Harry Gardiner Additionally, stay ahead of the curve if your competition isn’t online yet. It is better to capitalize on their mistake and gain the first mover advantage to capture a new segment of customers. Myth #4: “Online negative comments are bad for my business” Of course, it is emotionally hard to see bad comments on something you have worked so hard to build but use this to your advantage. While some resort to hiding comments, blocking users etc. responding well and timely to legitimate concerns will do you a world of good in creating a virtuous reputation for your company. Motherland Mogul tip: There is no point in responding to insults and baseless comments. If you follow the tip on responding above, you will create brand loyalists (“your tribe”) who will defend your brand to the so called “keyboard warriors” who just want to destroy you. Besides, recently Instagram just like Facebook has rolled out a new feature which blocks offensive language. This feature is currently only available in English but more languages will be added later on. [bctt tweet=”Whatever industry your business is in, your targeted customers are bound to be online” via=”no”] Myth #5: “It’s all about tech” Do not make a mistake of thinking traditional marketing is now a thing of a past. Yes, technology is key in digital marketing but it will be wise to merge it with your existing traditional marketing practices like TV and radio commercials, newspaper, networking etc. into one so that you have a lasting impact and become more apparent. The Internet is unpredictable and with the influx of many updates per seconds, minutes or hour, you are better off maintaining a balance between the old marketing approach and digital marketing. Motherland Mogul tip: If you run a digital marketing campaign only you run a risk of being swallowed up by the Internet. Myth #6: “Why blog when I have a social media?” You probably should be writing content because chances are your target audience may be searching for it online when they are looking for tips, how to guides, product recommendations etc. The importance of having a blog cannot be understated as when on social media, you are on someone else’s turf and on their terms. With a blog, you’re on your territory and you make the rules. You can write as much as you want about anything. People come to check you out and here is where you build your position as an expert. There are a lot of myths out there but these ones are the ones I meet the most and are quite misleading. Don’t let any of them hold you back from fully benefiting from the digital world. Conduct your research and prepare a digital strategy that works for your business. Are you familiar with any other digital marketing myths that may have been left out on this list?