Every person struggles with how to deal with people better. In business especially, the struggle is even more challenging as you not only need to win customers over but also make profits.
Dale Carnegie observes in his book How to win friends and influence people that…
“When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.”
This is to mean that we are more likely to win people over by treating them better. Instead of criticizing, the legendary writer, Carnegie, says that the only way to get people to do anything is by giving them what they want.
With this background, business people should thus ensure they provide what their clients and employees need.
Here are three ways to increase your likability among your employees and clients.
Don’t kick over the beehive
Do not be obsessed with getting what only benefits you alone. As an entrepreneur, it is very rewarding if you shift out of focusing absorbedly on yourself and what you can gain from others.
Instead, be genuinely concerned about those you are in contact with irrespective of their rank or background. Be open to other people and listen to what they say keenly and with curiosity.
To be a good listener, try slowing down and look into your employees or colleagues eyes, and be truly concerned about them and what they are saying. It will not do you any good if you are the kind of person who only focuses on the goal without paying attention to the process of goal achievement.
As a leader, drop the ‘just get it done’ approach. It leaves those you socialize with feeling drained and used. Additionally, the ‘expert’ role among entrepreneurs breaks the line of communication between them and their employees/colleagues.
Playing an expert makes you big headed and closed minded to other people’s opinions, thereby stealing from you the opportunity to grow your business to the next level.How to boost your likability in business: 1. If you want to gather honey, don't kick over the beehive. Learn more... Click To Tweet
Diversity is a blessing
We cannot all be the same. It would be unexciting to work or socialize with clones of yourself. Embrace diversity and differences, as it is through them that you learn who you are and what you want to become in the future.
Engaging with those that are different from you sets you to becoming a better person, stronger and richer in knowledge and skills.
By being open to diversity, business owners can be more tolerant, understanding and respectful of other people’s perceptions, practices and who they are.To be a good listener, try slowing down and look into your employees or colleagues eyes, and be truly concerned about them and what they are saying. Click To Tweet
Listen and learn
It is not enough to listen with an open mind and heart. Using the information you get to grow yourself and the business is even a greater gift.
By being curious to listen to other people and show affection towards them, you get to understand their world, and thus opening up yourself to other perspectives on life and work.
Such knowledge is not only good for business but also for your well-being as a social human that needs genuine connection with those around you.
Dealing with people is difficult. Learning the art of increasing your likability among people can increase your chances of becoming a better entrepreneur and a better person among your social circles.
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